Customer Service Representatives

Customer Service Representatives

INTERNATIONAL  COMPANY

is seeking

Customer Service Representatives

for Norman Manley International Airport ,Kingston and Sangsters International Airport, Montego Bay 

Join the Global Exchange family and make a GREAT impact in a growing environment!

About Us: 

Global Exchange is fast growing  International company founded in 1994, and then between 1996 and 2001 was the leader in the Spanish Currency Exchange Services, serving a large number of international visitors every year ,visiting Spain.

Responsibilities:

• Greet and welcome prospective Customers with a smile while maintaining eye contact, good posture and professional attitude.
• Constantly seeking to increase profitability, achieving and exceeding targets.
• Perform duties in accordance with operating procedures described in the Operator’s Manual & Public Relations Guidelines.
• Display cordiality, transparency, rapidity and efficiency to achieve excellence in customer care.
• Maintain corporate image and observe proper care of the functioning tools of the work centre.
• Other duties that may arise from time to time and may be assigned to the employee.

Skills and Requirements : 

• Strong Commercial Behavior & Sales Skill
• Excellent interpersonal and communication skills.
• Excellent Customer Service Skills.
• Must have a strong command of the English Language. Other languages would be an asset.
• At least have an Associate degree or related certification in field applying to.
• At least 1-2 years working experience, 9 months being in job post you are applying.
• Results oriented.
• Must be able to work on Weekends & Public Holidays.
• Must be able to stand long periods without a problem.
• Must have a Valid National Identifications, TRN & NIS Cards.
• Must have a valid Police Record.
• Must have reference letters from JP, Pastor, Police Officer, Doctor or Lawyer.
• Must have necessary qualifications to show.
• Must be living at least 40- 45  minutes from work location.