Customer Service Representative (Nassau)

A leading transportation Company with over thirty years (30) experience in the ground transportation and travel industry invites applicants to join our team. Job Summary The Customer Service Representative will be the face of our company, providing assistance and support to arriving guests to ensure

A leading transportation Company with over thirty years (30) experience in the ground transportation and travel industry invites applicants to join our team.


Job Summary

The Customer Service Representative will be the face of our company, providing assistance and support to arriving guests to ensure a seamless transition from the airport terminal to their ground transportation. The ideal candidate will play a pivotal role greeting travelers and providing information to assist in resolving issues to ensure a smooth and enjoyable travel experience for our customers.

Duties and Responsibilities

• Display the Leisure Tours Sign and any other signage as directed by the airport supervisor.
• Welcome and greet guests in a professional and courteous manner.
• Direct guests to the designated bus dispatch area.
• Provide timely updates to the bus dispatch area regarding any changes in flight information.
• Regularly monitoring the Atlantis and Sandals airport desks and informing airport dispatch of their status.
• Complete additional tasks as assigned and relevant to the role

• High school diploma or equivalent
• Minimum of 1 years of related customer service experience
• Must have attention to detail
• Ability to multi task and work in a fast-paced, metric-driven environment
• Ability to comply with internal policies, guidelines and conduct standards
• Must have the ability to effectively communicate in English, both written and verbal forms
• A professional demeanor is to be maintained at all times
• Must have strong organizational skills, customer service and listening skills
• Ability to work independently with little to no supervision