Customer Experience Jobs

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Customer Experience Analyst

Unicomer (Jamaica) Ltd.

Customer Experience Analyst The Customer Experience Analyst supports key initiatives with respect ... members around customer experience standards, policies and best practices. KEY FUNCTIONS ...

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Customer Experience Professional - Portmore

IBEX Global

New Campaign! Join us as a Customer Experience Professionals for our Home & Decor Products Campaign! Our Customer Experience Professionals will provide an outstanding and differentiating customer ...

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Guest Experience Representative

our company’s retail experience to every customer and patient while ensuring high levels of customer ... to merchandising standards. Inspires customer confidence while creating a memorable brand experience ...

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People Experience Executive

Guardsman Group

passion and disposition for customer service Minimum Qualifications Minimum of 3 years’ experience ... A Little About Us The Guardsman Group stands on over 40 years of experience, unmatched technical ...

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Accounting Services Associate III MUST HAVE COLLECTIONS EXPERIENCE - Onsite Montego Bay

Conduent

, automation, analytics and constituent experience. We work with both government and commercial ... . We are the customer interface for large segments of the technology industry and the operational and processing ...

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Customer Service Agent - Portmore

IBEX Global

Overview This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team ...

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Customer Onboarding Officer

Regency Recruitment and Resources Limited

year of experience in customer service / support, and account management. High emotional intelligence ... platforms. Understanding customer context and goals and providing product information to best serve ...

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Customer Service Representative

Optimum Jamaica

understanding. Enhance Customer Experience: Ability to upsell/cross- sell Optimum products and services to existing customer base to further strengthen customer relationships and enhance the overall experience ...

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Customer Service Professional

Amplia Communications Limited

and experience utilizing Microsoft Suite and CRM software. Must possess superior customer service skills ... JOB SUMMARY The Customer Service Professional is responsible for delivering superior customer ...

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Customer Care Agent

Contax 360 BPO Solutions

. Now hiring for our Montego Bay, Jamaica Office: Customer Care Agent Our Client is an established ... with a passion for customer service to help us continue to delight our customers by assisting them to share ...

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Customer Service Representative

engagement, and drive sales effectiveness. Requirements: Previous experience in customer engagement ... We are seeking a highly motivated Chat Support Specialist with a strong background in customer ...

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CUSTOMER SERVICE SPECIALIST

J & K Signature Styles

customer experiences. Adheres to Customer Experience Standards. Initiates required action or response ... CUSTOMER SERVICE SPECIALIST VACANCY AD A. JOB FUNCTION The Customer Service Specialist ...

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Customer Service Associate (Superpharm)

Agostini's

or customer service experience. Skills/Abilities considered as assets for the job: Strong interest ... JOB SUMMARY To ideal candidate will provide exceptional internal and external customer service ...

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Seasonal Customer Service Representative

iQor

contacts and create a positive experience for each customer by understanding and addressing ... A. Certification in Computer Literacy would be considered an asset Customer service experience ...

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Customer Service Representative

iQor

contacts and create a positive experience for each customer by understanding and addressing ... A. Certification in Computer Literacy would be considered an asset Customer service experience ...

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Customer Service Representative

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Customer Service Associate

and other related functions. The CSA ensures an exceptional customer experience that supports ... The Customer Service Associate (CSA) works in support of the store management team to facilitate ...

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Customer Service Representative - Chat

Optimum Jamaica

preferred. 1-2 years of previous customer service or call center experience is a plus. Excellent written ... JOB DESCRIPTION To achieve desired customer delight by ensuring satisfactory response to customer ...

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Customer Service Representatives

Radius Global Solutions

: CALL CENTER REPRESENTATIVE for CUSTOMER SERVICE! LOCATION : Radius Global Solutions , 12M to 18M Southern Cross Blvd, Freeport Montego Bay ARE YOU LOOKING FOR A NEW JOB/EXPERIENCE ...

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Customer Service Representative

Advanced Call Center Technologies

skills • 3 CXCs or 6 months previous Call Center experience or Heart Certificate in customer service ... for energetic, motivated individuals to join our rapidly growing team of Customer Service ...

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CUSTOMER SERVICE REPRESENTATIVE

Primary Objective: The customer service representative is responsible for assisting existing ... , friendly and courteous manner. You will be responsible for customer retention by addressing customers ...

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Customer Service Representative

Calls Experts

ENGLISH-SPEAKING CUSTOMER SERVICE AGENT - WORK FROM HOME, FULL-TIME ONLY Calls Experts is a global contact center solution provider with 15+ years of experience in the American and Canadian markets ...

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Customer Service Representative (Nassau)

Department of labour Bahamas

diploma or equivalent Minimum of 1 years of related customer service experience Must have attention ... A leading transportation Company with over thirty years (30) experience in the ground ...

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Customer Service Representatives

Global Exchange Group; Jamaica

INTERNATIONAL COMPANY is seeking Customer Service Representatives for Norman Manley International ... to achieve excellence in customer care. Maintain corporate image and observe proper care ...

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Customer Service Representative

itel

POSITION PURPOSE: Providing great customer experience to our customers by keeping them engaged ... are not scripted. Specialists are required to think quickly to provide a personalized experience ...

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Sales Representatives, Customer Service,

Call Center Pros

Minimum of 2 to 3 CXC subjects including English Prior experience in the Call Center Industry ... and match their advantages to customer needs Must be able to handle multiple projects simultaneously ...

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Logistics Customer Service Agent - Kingston

IBEX Global

internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...

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Customer Service Agent - Ocho Rios

IBEX Global

Overview This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team ...

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Customer Service Representative (Work From Home)

Caribbean HR Solutions

is a plus; 1 – 2 years of customer service experience, preferably in a call center; Basic internet ... The Customer Service Representative answers phone calls for all company websites. This role ...

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Customer Service Representatives - Financial Services

itel

) year of customer service or call center experience Must be willing to work onsite Must be available ... customer inquiries about products and services across a myriad of industries ...

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Customer Service Representative -MBAY (Transportation)

Continuum Global Solutions

Global Solutions, our vision is to be the leader in customer experience by connecting the right ... job with a minimum of 6 months of customer service experience BPO/Call Center preferred Strong verbal ...

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Customer Service Representative -MBAY (Transportation)

Continuum Global Solutions

Global Solutions, our vision is to be the leader in customer experience by connecting the right ... job with a minimum of 6 months of customer service experience BPO/Call Center preferred Strong verbal ...

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Onsite- Customer Service Voice Agents

Etech Global Services LLC

of delivering utmost quality customer experience and possessing good negotiation skills. • Effective ... experience. • No CXC a minimum of 6 months - 1 year Call Center experience is needed in customer service ...

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Onsite-Customer Service/ Retention Agents

Etech Global Services LLC

. Balanced in terms of delivering utmost quality customer experience and possessing good negotiation ... year call center experience in sales, collections and/or retention. Candidate must be computer ...

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Customer Service Representative -Nassau (Port)

Department of labour Bahamas

qualification. At least 1 year of relevant experience in customer service. Demonstrated attention ... A leading transportation Company with over thirty years (30) experience in the ground ...

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Senior Customer Service Associate - Bi-Lingual French

Sutherland

in French - The ability to communicate in French fluently - 0-2 years of Customer Service experience ... you have the skills and experience to help us succeed, we want to work with you! Job Description ...

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Customer Service & Sales Agent (Voice) - Full Time

Continuum Global Solutions

Solutions, our vision is to be the leader in customer experience by connecting the right people ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Customer Service/Documentation Clerk - Contract - St. Lucia

NES Fircroft

Previous working experience in a similar role / Customer Service an asset. Good command of English ... Job Description: Customer Service/Documentation Clerk Please note that this is a contract position ...

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Now Hiring Customer Service Representatives-Start On May 21, 2024

IntouchCX

customer inquiries Provide a meaningful and positive experience with every customer interaction ... About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years ...

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Cashier/Customer Service Representative-ValuDrug Pharmacy (Trelawny)

Facey Commodity Co. Ltd.

DUTIES & RESPONSIBILITIES Provide positive customer experience; resolve customer issues ... . Proven customer service and cashier experience Must be fluent with Microsoft applications Willingness ...

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Customer Service Representative (New Higher Wages)

Continuum Global Solutions

Solutions, our vision is to be the leader in customer experience by connecting the right people ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Bilingual Customer Service Representative (Spanish & English)

iQor

contacts and create a positive experience for each customer by understanding and addressing ... in Computer Literacy would be considered an asset Customer service experience in a transaction-based ...

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Customer Service & Collection Associates-6 new roles

Omni Nearshore Limited

Customer Service & Soft Collections Associates Requirements 3 and more CXC's(including Math and English) and CAPE Subjects 2 years experience in Customer Service or 2 years experience in Collections ...

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Customer Service Agent - Work From Home (All Parishes)

Influx

Experience with online platforms (CRMs , Zendesk, Slack) Own a fully-functional laptop High-speed, reliable internet connection Ability to type 40-45 wpm (data entry experience a plus) Keen ...

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Customer Sales Representative (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

Solutions, our vision is to be the leader in customer experience by connecting the right people ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Walk In Daily-10AM-3PM

IntouchCX

Provide a meaningful and positive experience with every customer interaction. You will need: ID, NIS, TRN ... WALK IN! Our Work from Campus Customer Service Representatives are passionate about delighting ...

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Retail Sales Associate

Unicomer (Jamaica) Ltd.

service or marketing experience History of demonstrated superlative customer service. Knowledge of Sales ... and personally interacts with customers. Resolves escalated customer issues in a professional, helpful way ...

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Sales Associate

Department of labour Bahamas

(Ages 30+) Job Requirements Proven work experience as a Retail Sales Associate, Sales Representative or similar role Basic understanding of sales principles and customer service practices Proficiency ...

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Contact Center Professional

Qualfon

of customer service experience, preferred but not required • Proven proficiency with data entry, computer ... : • Respond to customer inquiries via inbound and outbound calls • Processing payments, cancellations ...

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Reservation Specialist

itel

current related experience in a customer care environment or inside sales. 3-5 CXC subjects including ... worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ...

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Banking Support Specialist

Advantage Communications

communication and presentation skills. Prior customer service or call center experience on a banking account ... Support Representatives are responsible to provide first in class customer support and sales ...

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Digital Influencer, ANSA Bank Limited

ANSA McAL Group of Companies

, based on team scheduling, BCP or customer flows. Education and Experience Requirements: CXC O’ Levels, Diploma or Degree in Business Administration. 5 years’ experience in customer service or 2 years ...

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Retail Store Manager

Caribbean HR Solutions

. The manager will ensure all focus is on the customer experience and satisfaction through fulfilment ... customer experience; Coach and support team members to help them meet departmental goals; Become an expert ...

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C​a​s​h​i​e​r​

Graceway Trading Ltd

role Excellent communication skills Retail and customer services experience preferred Ability ... Duties/Responsibilities Ensure that each customer receives outstanding service by providing ...

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Call Center Agent (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

, our vision is to be the leader in customer experience by connecting the right people with innovative ... with a minimum of 6 months of call center experience Strong verbal communication Customer focused ...

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Call Center Representative (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

, our vision is to be the leader in customer experience by connecting the right people with innovative ... with a minimum of 6 months of call center experience Strong verbal communication Customer focused ...

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Demand Specialist - St Ann

Celebration Brands

, PowerPoint) Experience in an FMCG, sales/distribution/customer-focused environment an asset Working ... through the understanding of PiCOS (Picture of Success) and customer needs to leverage product sales ...

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Reservation Chat Representative

Contax 360 BPO Solutions

certification/Associates Degree or Higher Preferred EXPERIENCE: Minimum 1-2 years Customer Service/Retail Sales ... Chat Representative is responsible for providing exceptional service to every customer ...

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Sales Representative

Stewarts Automotive Group

them into loyal clients. They must possess a competitive nature, coupled with a customer-centric approach, to ensure that sales targets are met, while maintaining high levels of customer satisfaction ...

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Tier I Support

Amplia Communications Limited

difficult customer situations and drive positive customer experience. Ability to enforce company ... customer's reported problems, educating new customers, escalating issues as needed and promoting ...

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CLIENT SERVICE ASSOCIATE

Proforma (ProTeam Up Division)

as assigned. Key Objectives For This Role Include: Deliver an excellent customer experience at every step ... . Qualifications & Experience: 1-2 years of experience focused on customer service and order ...

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DIVE INSTRUCTOR/DIVE MASTER

Scuba Caribe (A member of the TCM Group)

of the marine environment - Have previous experience working as a diver - Be able to communicate clearly and professionally with clients and coworkers - Possess excellent customer service skills - Possess ...

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Branch Sales Representative

Island Finance Ltd

to the achievement of business goals through active promotion, sales and customer services ... the branch. Requirements: Minimum 5 CSEC/CXC passes. Minimum 3 years proven sales experience ...

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Claims Agent - Portmore

IBEX Global

. Responsibilities • Manage incoming calls • Assess customer’s needs and guide the customer accordingly • Resolve product or service problems by clarifying the customer's complaint; determining the cause ...

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Sales Executive

Jo-Anne Mouttet & Associates

Identify potential new business to increase the product range and customer base Assist in development ... and advertising efforts Find solutions for all matters relating to customer service Ensure that products ...

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MULTIPLE VACANCIES AVAILABLE

Skills Acquisition Services

and expand our reach. Qualifications, Experience, and Skills: At least four (4) CSEC subjects, Customer ... with new and existing customers to drive customer loyalty and satisfaction. Conduct product ...

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KEY ACCOUNT MANAGER – JAMAICA BASED

Nestle Jamaica Ltd.

Full-time BSc / Master’s in Management Studies 4+ years’ experience POSITION SUMMARY As the Key Account Manager, you will be responsible for providing support to the Sales Unit by managing customer(s ...

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Optical Service Representative

Regency Recruitment and Resources Limited

Type: Permanent PRINCIPAL ACCOUNTABILITES: Presents and sells cash/credit options to the customer ... decisions and satisfy the customer needs. Processes and completes cash transactions daily and all ...

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Relief Route Sales Assistant (Western Region)

Facey Commodity Co. Ltd.

trade. Engage, sell and deliver products to stores Merchandise products in customer stores to ensure ... of products of the truck. Ensure adherence to stock management procedures. Track customer payments ...

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Optical Service Representative

Regency Recruitment and Resources Limited

Type: Permanent PRINCIPAL ACCOUNTABILITES: Presents and sells cash/credit options to the customer ... decisions and satisfy the customer needs. Processes and completes cash transactions daily and all ...

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Field Service Engineer

Department of labour Bahamas

of the desired customer service at a high standard. • Drives service success, improves customer satisfaction, maximizes customer retention to increase overall profitability. Responsibilities and Duties ...

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Warehouse Attendant/Forklift Operator

in the warehouse. • Provides exceptional customer service to all customers and communicates in a pleasant ... for damages. • Assist with the loading and unloading operations (containers, customer vehicle ...

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Sales Associate - Marabella, Trinidad

The Sherwin-Williams Company

working in a delivery, retail, or customer service position Have previous work experience selling paint ... the right solutions. Store associates are also expected to promptly resolve any customer concerns ...

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Reservations Specialist

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

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Multiple Vacancies

GeeJam Hotel Group

and Experience Junior Accountant The ideal candidate will possess the following: An Associate or First Degree in Accounting or alternate Accounting qualification A minimum of 2 years continuous experience ...

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Technical Support Representative

Optimum Jamaica

disruption to their workflow. Enhance Customer Experience: Ability to upsell/cross- sell Optimum ... and standards. Continuously seek opportunities to enhance customer experience and technical service ...

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Business Analyst

CB Group ( Caribbean Broilers)

/customer performance to capitalize on opportunities. Demonstrated Knowledge, Skills, Experience Bachelor ... and information relating to customer ,categories and channels in the general market place with a view ...

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Van Sales Representative

plans to improve on a continuous basis Develops & implements Customer Business Development plans (CBDP ... , opportunities for the assigned areas. Obtains customer feedback, handles customer complaints ...

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Retail Sales Supervisor

Department of labour Bahamas

our staff, and ensure excellent customer service. The ideal candidate will have experience ... , and customer service Develop and implement store policies and procedures to ensure a positive and productive ...

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Sales Manager

Honey Bun Ltd.

customer base/new customers. Ensures proper merchandising of products in stores. Participates in all Marketing ventures. Responds to the sales team on all crises and resolve issues promptly. Customer ...

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Appliance Technical Expert (Warranty Agents) - Portmore

IBEX Global

customer service skills. The primary focus of this position will be delivered as a technical expert ... Department • Assess customer’s needs and guide the customer accordingly • Resolve product or service ...

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Online Optical Team Lead

Regency Recruitment and Resources Limited

for managing the digital optics of Reflexa. Responsibilities and Duties: MARKETING AND CUSTOMER EXPERIENCE ... previous experience in inventory management and/or customer service is required. Clear communication skills ...

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Relief Food Services Assistant

NCB Financial Group

institution. At least three years’ work experience in food preparation Customer service experience ... as assigned by the manager of the unit. Qualifications and Experience: At least HEART Level 2 ...

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Service Advisor

Jo-Anne Mouttet & Associates

repair request orders accurately recording information gathered from each customer visit ... for vehicle repair and guide them based on urgency. Ensure that the information on the customer’s invoice ...

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Sales Associate

Advanced Call Center Technologies, LLC

) or 6 Months of Customer Setvice Experience or Customer Service Certificate from Heart Must be able ... TRAINING! You can be successful even without experience Massive opportunity for advancement; 90 ...

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Casino Hostess

Sizzling Slots

Requirements and Qualifications High school diploma or equivalent Minimum of 2 years of experience in a customer service role, preferably in the hospitality or gaming industry Prior experience in a casino ...

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Commission Sales Agent

Eve Anderson Recruitment Ltd

positive relationships with customers. Ensure all customer problems are resolved quickly and to satisfaction. Maintain and update sales and customer records. Ensure sales targets are met ...

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INBOUND SALES ASSOCIATE - Uncapped Commission/Incentives

Hinduja Global Solutions (HGS)

A and Mathematics Experience . At least 6 months Sales/Customer Service experience and At least 6 ... , crushing sales goals while maintaining a best in class customer experience. Honest. Integrity is non ...

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Applications Engineer - Corrosion Solutions

Tucker Energy Services Holdings Ltd.

: Identifies current and future customer service requirements by establishing personal rapport ... Qualifications and Experience: B.Sc. in Mechanical Engineering with 2-3 years’ Industry Sales & Marketing ...

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Branch Sales Representative

Island Finance Ltd

Requirements: Minimum 5 Ordinary levels and 2 Advance levels. Minimum 3 years proven sales experience ... under pressure. Excellent communication and customer service skills. PC knowledge, ...

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Sales Supervisor

Regency Recruitment and Resources Limited

Performance Standards Customer Service • Helps drive a positive customer experience ... to good customer service and sales experience. In this position, we look for candidates who possess ...

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Solar Advisor

Enersave Solutions Ltd

. After sales troubleshooting. Installation and Site Visit Scheduling. Communicating customer ... . Be prepared for any / all technical issues that may come about to ensure a high level of customer ...

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COUNTER SALES/AUTO PARTS SPECIALIST

Lange Trinidad Limited

Duties and Responsibilities Greet customers and welcome them to the Service Centre. Take customer orders and enter them into the system. Generate invoices and process customer returns. Provide ...

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Outbound Winback Sales Agent

NICE Global

Outbound Winback Sales Agent Position Summary: We are looking for enthusiastic and driven Customer ... for customer re-engagement and re-enrollment rates. Maintain accurate records of customer ...

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Technical Sales Representative

NES Fircroft

for assistance Achieve all KPIs set and formalised. Build a Customer Plan for selected clients and ensure it ... a relationship with the project owner. Attend customer events Plan events for customers (with the help ...

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Store Manager

Lee's Fifth Avenue Ltd.

Job Title: Store Manager Location: Kingston Are you passionate about fashion, customer service ... our team and elevate our customer service to new heights. Position Overview: As a Fashion Store Manager ...

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Consultative Sales Advocate (623 hourly) - (On-site Kingston)

Concentrix(CNX)

solutions in a professional manner to enhance the customer’s experience. All CNX team members benefit ... Do you have a passion for Customer Engagement? Join Us Today! NOW HIRING!! Trusted game changers ...

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SUTHERLAND WALK IN INTERVIEWS - EVERY WEDNESDAY & FRIDAY AT OUR RED HILLS ROAD LOCATION. Sign

Sutherland

our high volume of inbound calls. Experience in customer service is an asset and preferred. Good Typing ... SUTHERLAND WALK IN INTERVIEWS Customer Service, Banking, Lodging and Hospitality positions Red ...

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Floor Supervisor

Sixes Social Cricket

-to-day operations on the floor, ensuring exceptional customer service, and maintaining a welcoming ... , including bar service, food service and customer interactions. Provide guidance and support to floor ...