Jamaica Jobs

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Customer Experience Analyst

Unicomer (Jamaica) Ltd.

Customer Experience Analyst The Customer Experience Analyst supports key initiatives with respect ... members around customer experience standards, policies and best practices. KEY FUNCTIONS ...

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Customer Experience Professional - Portmore

IBEX Global

New Campaign! Join us as a Customer Experience Professionals for our Home & Decor Products Campaign! Our Customer Experience Professionals will provide an outstanding and differentiating customer ...

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Production worker with forklift experience

HDB Manufacturers and Distributors

for a dedicated production worker with forklift experience to join our growing team. This position comes ... Requirements: High school diploma or equivalent. Minimum 2-3 years’ experience working in a production ...

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Customer Service Representative

engagement, and drive sales effectiveness. Requirements: Previous experience in customer engagement ... We are seeking a highly motivated Chat Support Specialist with a strong background in customer ...

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Customer Service Representative

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Customer Care Consultant

Advanced Call Center Technologies, LLC

and Guilds (Including English) or 6 Months of Customer Service Experience or Customer Service ... ? If so, apply now for an instant interview! We offer Customer Support Associate: PAID TRAINING ...

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Customer Service Representatives

Radius Global Solutions

: CALL CENTER REPRESENTATIVE for CUSTOMER SERVICE! LOCATION : Radius Global Solutions , 12M to 18M Southern Cross Blvd, Freeport Montego Bay ARE YOU LOOKING FOR A NEW JOB/EXPERIENCE ...

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Customer Service Representative

Advanced Call Center Technologies

(ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer ... for advancement – more than 90% of our leadership team started as Customer Service Representatives! Working ...

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Customer Service Representatives

Global Exchange Group; Jamaica

INTERNATIONAL COMPANY is seeking Customer Service Representatives for Norman Manley International ... to achieve excellence in customer care. Maintain corporate image and observe proper care ...

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Sales Representatives, Customer Service,

Call Center Pros

Minimum of 2 to 3 CXC subjects including English Prior experience in the Call Center Industry ... and match their advantages to customer needs Must be able to handle multiple projects simultaneously ...

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Customer Service Representative (Work From Home)

Caribbean HR Solutions

is a plus; 1 – 2 years of customer service experience, preferably in a call center; Basic internet ... The Customer Service Representative answers phone calls for all company websites. This role ...

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Customer Service Representatives - Financial Services

itel

) year of customer service or call center experience Must be willing to work onsite Must be available ... customer inquiries about products and services across a myriad of industries ...

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Customer Service Representative -MBAY (Transportation)

Continuum Global Solutions

Global Solutions, our vision is to be the leader in customer experience by connecting the right ... job with a minimum of 6 months of customer service experience BPO/Call Center preferred Strong verbal ...

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Onsite- Customer Service Voice Agents

Etech Global Services LLC

of delivering utmost quality customer experience and possessing good negotiation skills. • Effective ... experience. • No CXC a minimum of 6 months - 1 year Call Center experience is needed in customer service ...

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Senior Customer Service Associate - Bi-Lingual French

Sutherland

in French - The ability to communicate in French fluently - 0-2 years of Customer Service experience ... you have the skills and experience to help us succeed, we want to work with you! Job Description ...

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Customer Service Agent - Portmore

IBEX Global

Overview This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team ...

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Customer Service Representative

Optimum Jamaica

understanding. Enhance Customer Experience: Ability to upsell/cross- sell Optimum products and services to existing customer base to further strengthen customer relationships and enhance the overall experience ...

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Customer Service Representative - Chat

Optimum Jamaica

preferred. 1-2 years of previous customer service or call center experience is a plus. Excellent written ... JOB DESCRIPTION To achieve desired customer delight by ensuring satisfactory response to customer ...

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Customer Service & Sales Agent (Voice) - Full Time

Continuum Global Solutions

Solutions, our vision is to be the leader in customer experience by connecting the right people ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Customer Service Representative

Calls Experts

ENGLISH-SPEAKING CUSTOMER SERVICE AGENT - WORK FROM HOME, FULL-TIME ONLY Calls Experts is a global contact center solution provider with 15+ years of experience in the American and Canadian markets ...

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Customer Service & Collection Associates

Omni Nearshore Limited

Customer Service & Soft Collections Associates Requirements 3 and more CXC's(including Math and English) and CAPE Subjects 2 years experience in Customer Service or 2 years experience in Collections ...

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Now Hiring Customer Service Representatives-Start On May 28, 2024

IntouchCX

customer inquiries Provide a meaningful and positive experience with every customer interaction ... About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years ...

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Customer Service Representative (New Higher Wages)

Continuum Global Solutions

Solutions, our vision is to be the leader in customer experience by connecting the right people ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Customer Care Representatives - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

, our vision is to be the leader in customer experience by connecting the right people with innovative ... -level job with a minimum of 6 months of call center experience Strong verbal communication Customer ...

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Onsite-Customer Service,Sales, Collections Agents

Etech Global Services LLC

including English is required. A minimum of 6 months - 1 year call center experience in Customer Service, S ... utmost quality customer experience and possessing good negotiation skills. Problem solving skills ...

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Customer Service Agent - Work From Home (All Parishes)

Influx

Experience with online platforms (CRMs , Zendesk, Slack) Own a fully-functional laptop High-speed, reliable internet connection Ability to type 40-45 wpm (data entry experience a plus) Keen ...

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Logistics Customer Service Agent - Kingston

IBEX Global

internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...

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Customer Service Agent - Ocho Rios

IBEX Global

Overview This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team ...

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Customer Care Agents (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

, our vision is to be the leader in customer experience by connecting the right people with innovative ... job with a minimum of 6 months of call center experience Strong verbal communication Customer ...

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Customer Sales Representative (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

Solutions, our vision is to be the leader in customer experience by connecting the right people ... Customer Service Representative (Voice) NOW OFFERING NEW HIGHER WAGES! Position Location ...

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Part-Time Customer Service/Sales Associate (6 Months Contract)

Iterum Connections

Job Su mmary: We are Customer and Employee Obsessed. Customer Service/Sales are leaders ... and procedures. The Customer Service/Sales Associate is responsible for delivering our vision and building ...

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Cashier/Customer Service Representative-ValuDrug Pharmacy (Trelawny)

Facey Commodity Co. Ltd.

DUTIES & RESPONSIBILITIES Provide positive customer experience; resolve customer issues ... . Proven customer service and cashier experience Must be fluent with Microsoft applications Willingness ...

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Reservation Specialist (Customer Service)- Montego Bay (Onsite)(480 hrly base salary)

Concentrix(CNX)

.... We require that you have: 1 year BPO customer service experience Minimum of three CXC/GCE subjects, including English Language or Customer service related HEART Level-II Certificate. City and Guilds ...

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Walk In Daily-10AM-3PM

IntouchCX

Provide a meaningful and positive experience with every customer interaction. You will need: ID, NIS, TRN ... WALK IN! Our Work from Campus Customer Service Representatives are passionate about delighting ...

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Banking Support Specialist

Advantage Communications

communication and presentation skills. Prior customer service or call center experience on a banking account ... Support Representatives are responsible to provide first in class customer support and sales ...

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Reservation Specialist

itel

current related experience in a customer care environment or inside sales. 3-5 CXC subjects including ... worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ...

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Retail Store Manager

Caribbean HR Solutions

. The manager will ensure all focus is on the customer experience and satisfaction through fulfilment ... customer experience; Coach and support team members to help them meet departmental goals; Become an expert ...

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Call Center Agent (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

, our vision is to be the leader in customer experience by connecting the right people with innovative ... with a minimum of 6 months of call center experience Strong verbal communication Customer focused ...

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Call Center Representative (Voice) - Full Time - NEW HIGHER WAGES

Continuum Global Solutions

, our vision is to be the leader in customer experience by connecting the right people with innovative ... with a minimum of 6 months of call center experience Strong verbal communication Customer focused ...

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Reservation Chat Representative

Contax 360 BPO Solutions

certification/Associates Degree or Higher Preferred EXPERIENCE: Minimum 1-2 years Customer Service/Retail Sales ... Chat Representative is responsible for providing exceptional service to every customer ...

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DIVE INSTRUCTOR/DIVE MASTER

Scuba Caribe (A member of the TCM Group)

of the marine environment - Have previous experience working as a diver - Be able to communicate clearly and professionally with clients and coworkers - Possess excellent customer service skills - Possess ...

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Cosmetic Advisor - Concierge

itel

with previous BPO experience. · Social Media Savvy · Minimum 1 year of customer service experience ... customer payments · Generates invoices and conducts financial transactions ensuring they are on track ...

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Relief Route Sales Assistant (Western Region)

Facey Commodity Co. Ltd.

trade. Engage, sell and deliver products to stores Merchandise products in customer stores to ensure ... of products of the truck. Ensure adherence to stock management procedures. Track customer payments ...

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Warehouse Attendant/Forklift Operator

in the warehouse. • Provides exceptional customer service to all customers and communicates in a pleasant ... for damages. • Assist with the loading and unloading operations (containers, customer vehicle ...

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Reservations Specialist

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

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Van Sales Representative

plans to improve on a continuous basis Develops & implements Customer Business Development plans (CBDP ... , opportunities for the assigned areas. Obtains customer feedback, handles customer complaints ...

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Sales Manager

Honey Bun Ltd.

customer base/new customers. Ensures proper merchandising of products in stores. Participates in all Marketing ventures. Responds to the sales team on all crises and resolve issues promptly. Customer ...

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TECHNICAL SUPPORT REPRESENTATIVES - Kingston

Alorica

, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest ... Appliance: amswers customer's inquiries about Home Appliance Division (HAD) products. This position ...

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Relief Food Services Assistant

NCB Financial Group

institution. At least three years’ work experience in food preparation Customer service experience ... as assigned by the manager of the unit. Qualifications and Experience: At least HEART Level 2 ...

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Sales Associate

Advanced Call Center Technologies, LLC

) or 6 Months of Customer Setvice Experience or Customer Service Certificate from Heart Must be able ... TRAINING! You can be successful even without experience Massive opportunity for advancement; 90 ...

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Client Service Representative

Sagicor Group Jamaica Ltd.

checks are completed to achieve Know Your Customer (KYC) and POCA requirements. Perform account ... from a recognized tertiary institution. Formal Training in customer service would be an asset ...

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Consultative Sales Advocate (623 hourly) - (On-site Kingston)

Concentrix(CNX)

solutions in a professional manner to enhance the customer’s experience. All CNX team members benefit ... Do you have a passion for Customer Engagement? Join Us Today! NOW HIRING!! Trusted game changers ...

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SUTHERLAND WALK IN INTERVIEWS - EVERY WEDNESDAY & FRIDAY AT OUR RED HILLS ROAD LOCATION. Sign

Sutherland

our high volume of inbound calls. Experience in customer service is an asset and preferred. Good Typing ... SUTHERLAND WALK IN INTERVIEWS Customer Service, Banking, Lodging and Hospitality positions Red ...

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Commission Sales Representative (Western Region)

Seprod Group of Companies (member of Musson Group)

of customer problems and complaints. Coordinates sales effort with marketing and sales management. Supplies management with oral and written reports on customer needs, problems, interests, competitive ...

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itel's Open House Monday May 20, 2024

itel

interested in a Customer Service Loan Advisor job to come on board. Join a growing company where the sky ... , vivacious and outgoing personality, a team player, problem solver and all round customer service ...

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PRODUCTION ASSISTANT

. • Provides exceptional customer service to all customers and communicates in a pleasant, friendly, and professional manner. • Experience with using metal fabrication equipment and/or machinery ...

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Contact Centre Agents

Island Routes

Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ... customers. Solution-orientated with the ability to troubleshoot and handle customer complaints ...

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IMMEDIATE HIRE - Healthcare Associates NEEDED - Montego Bay ONSITE

Conduent

, analytics and constituent experience. We work with both government and commercial customers in assisting ... and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface ...

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Manager In Training – Retail

Caribbean HR Solutions

, and both the staff and customer experience is positive; Effectively manages store operations ... , you will also set an example of outstanding customer service while working alongside ...

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Call Center Representative

Lightfire Partners

call center experience and/or sales experience Call Center Customer Service Representatives ... ) Experience: Sales Experience: 2 years (Preferred) Customer Service: 2 years (Preferred) Local Office ...

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Inbound Call Center Sales Agent - Montego Bay

Centerfield

while maintaining good customer relations to pursuing new sales opportunities. Essential Duties: Use a customer ... including English. Prior experience in the Call Center Industry would be an asset. Requires ...

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Inbound Call Center Sales Agent - Kingston

Centerfield

while maintaining good customer relations to pursuing new sales opportunities. Essential Duties: Use a customer ... including English Prior experience in the Call Center Industry would be an asset Requires an excellent ...

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Merchandising Team Leader

T. Geddes Grant (Dist.) Limited

a team of Merchandisers across the company's customer base. Provide strategic direction and leadership ... Standards across the company's customer base. Ensure that all company's Merchandising Directives ...

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RETAIL SALES ASSOCIATE- KINGSTON AND MONTEGO BAY

Automotive Art

, good attitude and effective communication skills. Must be able to understand a customer’s needs ... . Minimum of 3 years Retail Sales experience in the automotive business and being an individual ...

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SERVICE CENTER TECHNICIAN - KINGSTON and MONTEGO BAY

Automotive Art

, good attitude and effective communication skills. Must be able to understand a customer’s needs ... . Minimum of 3 years Retail Sales experience in the automotive business and being an individual ...

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Loan Advisors

itel

as and when requested Provide enthusiastic, courteous and exceptional service to enhance customer ... and care of equipment and materials for which the role has responsibility EDUCATION AND EXPERIENCE: CXC ...

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Technical Support Representative

Iterum Connections

here, you'll be obsessed with providing incredible customer experiences. You'll Assist our client’s ... , and delighting every customer with your care and depth of knowledge. You'll acquire your knowledge ...

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D​r​i​v​e​r​

Wisynco Group Ltd

experience in sales Resourceful, flexible, adaptable with excellent customer service skills In depth ... to customer's place of business Collect or pick up old, rejected or defective stock Maintain proper product ...

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Accounting Services Associate III - Onsite Montego Bay (Monday to Friday 7AM to 6PM)

Conduent

capabilities in transaction processing, automation, analytics and constituent experience. We work ... of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry ...

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Junior Talent Acquisition Coordinator - Work From Home (All Parishes)

Influx

This position is perfect for someone with a background in recruiting or customer success ... policies and legal standards. Qualifications: HR Experience (Recruiting, Talent Acquisition ...

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C​A​S​H​I​E​R​

Delta Supply Co.

CASHIER Montego Bay Branch We are seeking to identify a reliable and customer-oriented Cashier ... in providing superior customer service and ensuring accurate and efficient transactions at the point of sale ...

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Associate Account Executives

Advanced Call Center Technologies, LLC

or Marketing experience that has historical success achieving sales quotas. Compensation includes base pay ... retention/expansion and customer success. As a quota-carrying Account Manager, your relationship-building ...

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Brand Advocate

Sagility

an exceptional experience for the provider/member by using professional customer service techniques ... of proactive customer service/consulting techniques and enabling members to perceive value in the service 4 ...

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Sales Agent (Islandwide - Commissioned)

and conservation efforts while providing quality customer service. · Comply ... to maximize productivity and minimize risk. Qualifications & Experience ...

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RESTAURANT SUPERVISORS

Restaurant Of Jamaica

. The Supervisor will have the opportunity to experience career growth in a dynamic organization ... driven with a vibrant personality and passionate about food, people and customer service ...

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Join Our Operations Team

Beryllium Limited

. Maintaining and improving customer service standards as needed. Requirements Bachelor's degree in Business Administration, Operations Management, or a related field is preferred. Prior experience in operations ...

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Sales Representatives - Islandwide

Mother's (Mother's Enterprise)

up activities. • Increase sales within designated routes and attain new routes. Qualification & Experience ... English, Mathematics or Accounts • Minimum 3 years working experience in Sales Other Requirements ...

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Quality Assurance Analyst

Centerfield

• Previous experience in Quality Assurance and contact center experience mandatory ... with an entrepreneurial spirit • Customer centric attitude • Collaborative mindset ...

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Healthcare Associates Needed- Portmore

Conduent

capabilities in transaction processing, automation, analytics and constituent experience. We work ... of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry ...

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Branch Manager - H&L Agro

Hardware & Lumber Ltd

excellence in the customer’s experience to achieve and exceed sales and profitability targets. Principal ... targets Ensure that systems are in place to deliver a memorable experience for customers Ensure employee ...

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Sales Representative

Supreme Chemicals

Requirements Minimum of 3 years’ experience as a Sales Representative of Consumer products ... in sales Excellent networking, negotiation and customer relation skills Excellent verbal and written ...

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Loan Sales Officer

LASCO Group

. Taking ownership for all customer enquiries/concerns/complaints that are directed to you by resolving those matters within your discretion to the customer’s satisfaction or referring the customer ...

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ISLANWIDE SALES REPRESENTATIVE - KINGSTON and MONTEGO BAY

Automotive Art

and effective communication and organizational skills. Can confidently direct customer interactions, find ... of three years of sales work experience in the automotive business and or wholesale sales ...

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Multiple Vacancies

Decameron All Inclusive Hotels & Resorts

experience as an AC Technician or similar role - Certification in HVAC or relevant field - Strong ... - Excellent communication and customer service skills 2. Carpenter : - Responsibilities: - Read blueprints ...

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Earn over 500 JMD when you join our Healthcare Department

Conduent

, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills ...

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Join our team as a Healthcare Services Associate and earn over 500 JMD per hour

Conduent

, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete ...

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Immediate Hire for HealthCare Associates - Sundays Off + Competitive salary

Conduent

, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete ...

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Accounting Services Associate III needed to work onsite in Montego Bay (Must have accounting

Conduent

, automation, analytics and constituent experience. We work with both government and commercial ... . We are the customer interface for large segments of the technology industry and the operational and processing ...

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Operations Manager (All Parishes)

Influx

: At least 2 years of management experience within the BPO industry Excellent English speaking and writing skills E-commerce experience is a plus Able to collaborate and demonstrate sound time management ...

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Operations Manager (All Parishes)

Influx

: At least 2 years of management experience within the BPO industry Excellent English speaking and writing skills E-commerce experience is a plus Able to collaborate and demonstrate sound time management ...

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Snr. Frontend Engineer (SaaS)

Caribbean HR Solutions

in shaping the user experience of various web and native products. This role offers the opportunity to lead and innovate in frontend development, ensuring an intuitive and delightful customer ...

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Outbound Sales Supervisor

NICE Global

sales goals. Develop strategies and set goals for customer re-engagement and retention. Provide ... experience. Minimum of 4 CXC subjects (Math and English included) or equivalent education. Excellent ...

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Debt Collections Representatives

Radius Global Solutions

and/or Customer Service experience preferred. At least four (4) CXC/GCE subjects, including English ... to our customers by actively listening, building rapport, and providing empathy to ensure positive customer ...

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SERVICE TECHNICIAN

Delta Supply Co.

needed parts to repair job Provide emergency/unscheduled and scheduled maintenance repairs of customer’s equipment both in the field as well as in the workshop; in order to provide exemplary customer ...

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Credit & Collections Services Associate -Onsite Montego Bay ( Sundays OFF with Wednesdays

Conduent

capabilities in transaction processing, automation, analytics and constituent experience. We work ... of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry ...

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Route to Market Sales Supervisor (Western Region)

Facey Commodity Co. Ltd.

seamless customer service. Prepare comprehensive written monthly report to department management highlighting market competition and customer’s activities and potential for new products and services ...

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Senior Tour Leader

Island Routes

level of customer service and traveler satisfaction. Provide leadership for your guests ... protocols and service standards, and report issues to relevant IR customer service team members ...

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Inside Client Sales Specialist

Advanced Call Center Technologies

in value. We offer: • Paid training! You can be successful even without experience • Massive opportunity ... promptly to customer needs; Solicits customer feedback to improve service; responds to requests for service ...

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Accounts Receivable Clerk

MegaMart Jamaica

AND RESPONSIBILITIES: Timely preparations and submission of customer statements. Follow-up with customers ... (2-3) years relevant working experience Detail oriented Ability to multitask, prioritize ...

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Managerial & Administrative Roles - Kingston

itel

KPI targets, resolving customer escalations and practicing cultural behaviors. The Supervisor ... on your team. • Handle customer complaints, questions and issues. KEY COMPETENCIES & QUALIFICATIONS ...