Caribbean HR Solutions is the Caribbean's premier HR Outsourcing company specializing in Executive Search, Recruiting, HRO and Payroll services. On BEHALF of Our Client, TickPick, we solicit candidates to apply for the following role:
Customer Care Associate (Work From Home)
Scope of The Job
TickPick is an up-and-coming technology company focused on the live event ticketing industry and is the number one destination for where smart fans buy tickets to their favorite concerts, sporting events and theater shows.
In this role, you'll respond to buyer and seller inquiries and manage order fulfillment. This is a full-time position (40 hours / 5 days a week) that requires you to work weekends and some nights.
The ideal candidate has previous experience in customer service, sales, or client relations; is familiar with Zendesk; and can operate with a high degree of autonomy and discernment. You'll also have excellent written and verbal communication skills.
As Customer Care Associate, you will:
Requirements:
Though we appreciate all candidates, only those shortlisted will be contacted.