Candidates must have over 1 year Collections experience
Credit & Collections Team Coach needed! - Must be able to work ONSITE from 11AM to 8PM - Monday - Saturday (Montego Bay)
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.
Our employees enjoy:
Responsibility Statements
• Monitors all stages of delinquent accounts, implements collection procedures and accepts payments.
• Responds to inquiries from customers.
• Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports.
• Receives/places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts.
• Reviews and makes recommendations regarding bad debt or write-offs.
• Acts as a team lead by monitoring calls, auditing accounts, and developing skills of lower level employees.
Required Documents/Qualifications