CREDIT & COLLECTIONS TRAINER-MONTEGO BAY

COLLECTIONS TRAINER – MONTEGO BAY (ONSITE)

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics, and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com.

Our employees enjoy:

• Compensation package inclusive of base plus incentive and shift differential for some shifts
• Convenient onsite clinic,7-days per week providing affordable healthcare access.
• Free transportation service
• Paid Vacation
• Free internet access via assigned kiosk
• Flexible shifts
• Career and Employee Development –Grow your career and earn possible promotions to Leadership positions and Operational roles in Information Technology, Human Resources, Accounts
• Stable environment with opportunity to work across diverse industries-Healthcare, Retail, Banking and Technology
• Twice-monthly Business Day (on-site financial company visits, providing service and convenience to employees)

Responsibility Statements

• Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills.
• Responsible for design and update of basic level training materials and courses based on client or internal needs.
• Organizes training content in a clear sequence for delivery.
• Works with subject matter experts to keep content current and effective.
• Reviews and prepares training resources and materials to deliver classes.
• Collects training feedback from participants.
• Conducts "train the trainers" sessions, as necessary.
• Analyzes, produces, and distributes training reports.
• Guides other trainers and assigns tasks.
• Performs other duties as assigned.
• Complies with all policies and standards.

Requirements:

• Candidate must have a Valid ID, NIS, TRN, Birth Certificate
• Proof of Qualifications (Three (3) or more CXCs including English Language, High School Certificate or Heart Level II and above)
• A minimum of one (1) year experience in the role.
• A minimum of one (1) year collections experience
• Must be able to work onsite at our Montego Bay location.
• Typing Speed Requirement 20WPM

*** Applicants must be at least 18 years of age, present valid Government issued photo ID, TRN, NIS, Birth Certificate, Original Proof of Qualifications, must have a clean Police record(company-paid) and may be subject to drug screen***