Position Summary
The HR & Administration Officer is responsible for providing administrative and human resource support to ensure the efficient day-to-day operation of the organization. The role serves as a key point of coordination for employee administration, recruitment activities, record management, office operations, and general business support functions.
Key Responsibilities
Administrative Support
- Provide day-to-day administrative support to management and various departments.
- Prepare, draft, and distribute correspondence, reports, memoranda, and other business documents.
- Manage incoming calls, emails, and office correspondence.
- Schedule meetings, interviews, appointments, and company events.
- Maintain and organize filing systems, both electronic and physical.
- Assist with document preparation, data entry, and report generation.
- Coordinate office supplies and maintain inventory levels.
Recruitment & Talent Acquisition Support
- Assist with the coordination of recruitment activities.
- Post vacancies on job boards, social media platforms, and recruitment channels.
- Screen resumes and maintain candidate databases.
- Schedule interviews and communicate with candidates throughout the recruitment process.
- Coordinate candidate assessments, reference checks, and interview logistics.
- Assist with preparing employment documentation and offer letters.
Human Resources Administration
- Maintain accurate employee records and personnel files.
- Assist with onboarding and orientation of new employees.
- Support the preparation and administration of employment contracts and HR documentation.
- Track employee leave, attendance, and other HR-related records.
- Assist with employee engagement activities and HR initiatives.
- Support the implementation of HR policies, procedures, and best practices.
- Ensure compliance with confidentiality and data protection requirements.
Employee Relations Support
- Respond to routine employee inquiries and provide administrative HR support.
- Assist in coordinating training sessions, staff meetings, and employee development activities.
- Support performance management and employee review processes.
- Maintain confidentiality when handling sensitive employee information.
General Office Coordination
- Serve as a professional point of contact for employees, visitors, clients, and external stakeholders.
- Coordinate courier services, mail distribution, and office logistics.
- Support special projects and other duties as assigned.
Qualifications & Experience
- A Diploma or Associate Degree in Human Resource Management, Business Administration, Management Studies, or a related field.
- Minimum of four (4) years' experience in an administrative, HR, recruitment, or office support role.
- Experience supporting recruitment and employee administration activities would be an asset.
- Working knowledge of Trinidad and Tobago labour legislation would be an advantage.
Computer Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Experience with HRIS, applicant tracking systems, or payroll software would be an asset.
- Strong data entry and record management skills.