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Assistant Manager

Chaguanas / Tunapuna/Piarco / San Fernando
Negotiable
Fixed term contract
Updated 09/06/2026

Roles and Responsibilities:

Supervise all store employees and departmental supervisors
Enforce company policies, procedures, and standards
Issue disciplinary actions and escalate to HR when needed
Approve schedules, task assignments, and operational decisions
Monitor stock, inventory, and shrinkage
Review CCTV for operational and security purposes
Communicate updates and recommendations to senior management
Assist in daily store operations and rostering
Ensure departments operate efficiently and meet standards
Monitor workflow, productivity, and service delivery
Identify gaps and implement corrective actions
Meet daily, weekly, and monthly operational targets
Conduct daily department walkthroughs
Train and develop supervisors and staff
Manage staff efficiently, promote cross-training
Assign and monitor tasks and performance
Conduct daily briefings and promote discipline, teamwork, and professionalism
Handle customer complaints and ensure high service levels
Build customer relationships and encourage loyalty
Assist in achieving sales and profit goals
Support sales strategies, promotions, and merchandising
Control labor costs and operational expenses
Oversee stock ordering, storage, and rotation (FIFO)
Conduct stock checks and loss prevention
Ensure merchandising and product display standards
Ensure compliance with company policies and safety standards
Maintain a safe, clean, and secure work environment
Communicate effectively with management and HR
Coordinate departments and provide performance updates
Recognize and develop staff potential
Act as Store Manager when required
Perform other duties as assigned by management

For a Supermarket Assistant Manager position, you can use the following:

Qualifications

Minimum of five (5) CXC/CSEC subjects, including Mathematics and English.
Certificate, Diploma, or Degree in Business Management, Retail Management, or a related field would be an asset.
Proficiency in Microsoft Office applications.
Strong leadership, communication, and problem-solving skills.
Ability to work flexible hours, including weekends and public holidays.

Experience Required

Minimum of three (3) years' experience in a retail or supermarket environment.
At least one (1) to two (2) years' experience in a supervisory or leadership role.
Experience in staff supervision, scheduling, inventory management, cash handling, and customer service.
Proven ability to lead teams, resolve customer concerns, and maintain operational standards.
Experience with sales targets, shrink control, and departmental performance management would be an asset

Disclaimer: Only suitably qualified candidates who meet the requirements of the position will be contacted. The company reserves the right to amend, withdraw, or close this vacancy at any time without notice.

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