Job Summary:

The Senior Loss Prevention Coordinator is responsible for implementing security protocols, conducting investigations, and fostering a safe and secure environment in alignment with the client's standards and Guardsman Group policies.

What You'll Be Doing

• Oversee daily loss prevention operations at the assigned client location, ensuring all security procedures and protocols are consistently followed.
• Conduct thorough and timely investigations into incidents of theft, fraud, misconduct, or property damage while maintaining accurate and confidential records.
• Monitor CCTV systems, alarm systems, and access control equipment, reporting irregularities and ensuring all systems are fully operational.
• Lead, coach, and evaluate Loss Prevention Officers, ensuring adherence to professional standards, client expectations, and company policies.
• Conduct regular patrols of the client's premises, including guest areas, back-of-house areas, car parks, and perimeter locations.
• Collaborate with management to develop and implement loss prevention strategies, risk assessments, and emergency response plans.
• Liaise with law enforcement agencies and relevant authorities as required during investigations or emergency situations.
• Deliver loss prevention training and awareness sessions in partnership with the client's management team.
• Prepare and submit detailed incident reports, daily activity logs, and compliance documentation within required timelines.
• Ensure all loss prevention activities comply with Jamaican regulations, Guardsman Group standards, and client requirements.
• Support emergency response efforts, including evacuation procedures, medical incidents, and crisis management.
• Perform other reasonable duties within the scope of the position.