Key Responsibilities:
Design, implement and evaluate training programs aligned with organizational goals.

Lead annual learning needs assessments and manage the training budget effectively.

Coordinate talent development initiatives (e.g., EDP, PDP, Cross-training).

Oversee LMS platforms and digital learning strategies.

Monitor performance metrics and conduct post-training evaluations (surveys, knowledge assessments, KPIs).

Collaborate with internal departments and external institutions (universities, suppliers).

Promote a culture of continuous learning, innovation, and service excellence.

Requirements:
4–5 years of experience in Learning & Development or related roles.

Bachelor’s Degree in Business Administration, Organizational Development, Psychology, or similar.

Solid knowledge of learning management systems (LMS), KPI tracking, and performance development tools.

Strong leadership, planning, organizational, and communication skills.

Advanced proficiency in English (written and spoken).

High level of initiative and adaptability in a dynamic hospitality environment.