Manager - Protective Services

The incumbent will be responsible for the development, implementation and enforcement of the physical and electronic security policies, standards and processes of the Group.

DUTIES AND RESPONSIBILITIES

• Contributes to the development and continuous refining of all physical and electronic security standards, policies and procedures for the Group in line with international best practices
• Develops Strategic Security Plans, Proposals and Programs/Projects in relation to Security to support decision making
• Responsible for the implementation and enforcement of approved, cost effective and operationally relevant physical and electronic security standards, policies and procedures throughout the Group in all territories
• Establishes protocols and systems to ensure the reliable and effective provision of Guard Services (in house and contracted) to the Group
• Updates and implements the Global Standing Orders that define the core areas of knowledge for officers that fit the profile whilst ensuring that the Group limits its liability by clearly articulating the control mechanisms and the parties responsible for same
• Responsible for the effective execution and continuous upgrading of the Personnel Protection Program (Executives and staff) of the FC Group
• Manages the contractual relationship with all vendors of Guard Services regionally, ensuring staffing meets business needs and are provided at the required service standard
• Establishes, manages, monitors and reports on the performance standards for Guard Services and achievement of targets
• Investigates all instances of Work Place Violence issues and renders advice on all such issues
• Responsible for the conduct of the Group’s Physical Security Risk Assessment on a biannual basis
• Establishes security strategies to address identified security risks
• Makes recommendations to reduce the exposure of the Group to security threats through the assessment of trends and all other pertinent/available information
• Researches, evaluates and recommends electronic security components to enhance the security and reliability of the Group’s Electronic Security Program.
• Responsible for the centralized monitoring for the Group via the CCTV system and effective response when needed
• Negotiates and manages the Contracts of the Security and Emergency Response Providers
• Manages the Cash in Transit system and the contract(s) for the service
• Responsible for the renewal of the Bank’s FUL and FUECS consistent with the requirements of the Trinidad and Tobago Police Service (TTPS)
• Responsible for arranging the associated inspections of the Group’s cache of Firearms consistent with the requirements of the TTPS
• Responsible for the management and guidance of staff through all security incidents
• Supports in the response to attacks, catastrophic events and management of crises
• Coordinates with law enforcement agencies at the local, regional and international level
• Develops and conducts training programs for FC Officers to enhance their skills in arrest and control tactics and general understanding of security principles
• Leads and directs the Protective Services team, ensuring adherence to Group policies, ethical practices, professional standards, and relevant laws and regulations
• Performs other duties as required by the Senior Manager

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in a Business related field from a reputable University or other professional qualification from a recognized professional body and three (3) years progressive experience in Security Management at which one (1) year must be at the supervisory level OR
• Executive Diploma/Diploma and five (5) years progressive experience in Security Management at least two (2) of which must be at the supervisory level OR
• GMDP Certificate and seven (7) years progressive experience in Security Management at least three (3) years must be at the supervisory level
• Certifications as a Certified Protection Professional (CPP) or Physical Security Professional (PSP) will be an asset
• Knowledge in Security Assessments and Personal Protection