Operations Team Lead

This leadership role focuses on driving operational excellence, mentoring support personnel, optimizing administrative processes, and ensuring seamless project execution across multiple engagements.

Responsibilities

-        Provide guidance and mentorship to administrative support staff and operations personnel, building a high-performing team culture focused on accountability and continuous improvement

-        Lead recruitment, onboarding, and skills development initiatives for new team members

-        Conduct regular performance conversations and create opportunities for professional growth

-        Establish and refine standard operating procedures for administrative functions and document management

-        Review and approve critical documentation, reports, and communications before distribution

-        Monitor schedules and proactively identify risks, resource constraints, or potential delays

-        Ensure optimal logistics planning and resource allocation across work sites

-        Coordinate cross-functional activities including client meetings, logistics, and stakeholder engagement

-        Partner with senior leadership to align support functions with organizational objectives

-        Support business development efforts and contribute to proposal preparation activities

-        Foster transparent communication and collaboration across departments and teams

Candidate Profile

-        Bachelor's degree in Business Administration, Management, or related discipline

-        Minimum 6 years in administrative or operations coordination roles, including 2+ years leading a team

-        Project Management certification is advantageous

-        Exceptional organizational capabilities

-        Strong leadership presence with emotional intelligence and conflict resolution skills

-        Excellent written and verbal communication abilities

Application Deadline: November 18, 2025