Account Development Representative

Accountable for reaching the Company’s Sales Targets by ensuring the best cost-efficient distribution route, as well as the availability and visibility of the products.

Agent Development Representative (ADR)

**Antigua based Applicants only**

Company Profile

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines and Lotteries to interactive and Social Gaming. We have a well-established local presence and relationships with government and regulators in more than 100 countries around the world and create value by adhering to the highest standards of service, integrity and responsibility.  IGT has over 12, 000 employees.

 Summary of the Role:

Accountable for achieving the Antigua Lottery Company’s Sales Targets by ensuring the best cost-efficient distribution route, as well as the availability and visibility of the products. Executing marketing strategies, developing and maintaining an effective work relationship with lottery retailers and key account agents, designated within his/her territory, to maximize compliance. 

Duties and Responsibilities, but not limited to:

Business KPIs

• Achieving Sales Targets, according to the different product types, commercialized by the company (Online / ISTs / Commercial Services)

• Recruiting new agents with high potential, capable of adding value to our agent’s network. Advise them on how to optimize the lottery business, in order to develop and grow

• Ensuring the established frequency visits to the agents, to ensure a consistent and professional presence at every lottery and commercial service business

• Together with finance, the ADR will be accountable of the proper management of the Retail Agents Accounts (A/R). Additionally, responsible of training the Retail Agents on correct account handling and guide them within the accounts’ policies and other related information

 Competitor Environment

• Ensuring a continuous tracking of the competitor’s environment

• Advising on potential actions/risks that can affect the lottery business, due to any competitor action

 Business improvement

• Training periodically retailers’ staff on all incentives, selling techniques and promotional programs to ensure they understand, and that all pertinent information is provided

• Ensuring the correct consumer dialog, throughout the execution of the marketing strategy and guidelines. (POP materials, planogram, perfect store execution)

• Continual analysis of the performance of  agents to determine growing opportunities

• Supporting the development of the Trade Marketing strategy in your area to achieve the required sales targets for your agent base

• Coordinating with Telsel, to ensure your retailers have the right stock level for each IMG price point, including base games and New games

• Providing agents with specific action plans, on a weekly basis to your Supervisor, showing growing objectives by category

• Supporting all the departments with the gathering of market data

• Able to support the company in extracurricular activities, such as Beneficiaries and others.

 Policies Compliance

• Managing instant ticket inventory and complies with IST’s security policies

• Protecting the company’s resources such as: Vehicle, Computers, etc

• Delivering marketing supplies and consumable parts such as paper, ribbons, bet slips, etc. to Agents. Tracks and maintains adequate inventory levels of these consumables and instant ticket products at assigned retailers.  Picks up old inventory and transfer packs as necessary.

 Requirements:

• Minimum education: 5 O’ levels including Mathematics and English Language
• Minimum Years’ Experience: 2 - 3 years
• Advanced Proficiency in Microsoft Office, Excel and Power Point
• Standard requirements for research and analysis
• Understanding trade covered and route management
• Effective time management and organizational skills
• Must be able to influence and communicate effectively with lottery personnel and lottery retailers
• Must comply at all times with lottery and company’s policies and procedures
• Must be able to speak clearly and persuasively with strong interpersonal and presentation skills. 
• Excellent written/verbal communication skills with attention to accuracy.
• Must be able to work independently, take initiative, assume responsibility.
• Ability to maintain strict confidentiality and discretion.
• Strong organizational and self-management skills.
• Ability to take direction and prioritize as needed.
• Must be able to lift and carry up to 40 pounds
• Must have a driver’s license, to be able to perform routine vehicle maintenance and understand vehicle reporting requirements
• Acceptance of a need on occasion to work a six-day work week.