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The key purpose of this role is to help administer learning course/training program delivery in support of the business needs and its growing employees for new hires and it existing employee base.
Criteria:
Excellent leadership skills.
Excellent attendance and punctuality record.
Excellent at working independently.
Excellent Time Management skills.
Training new and existing FTEs for success.
Train, observe, coach and mentor FTEs for continual improvement.
Demonstrates proficiency in Microsoft Office and general computer skills.
The ideal candidate must be adaptable and flexible.
Addressing associate performance, conduct, attendance issues by consistently applying company policies and practices for corrective counseling. Involving HR when necessary.
Motivates and rewards associates to drive results and maximize performance.
Ensures associates adhere to company and client policies and standards.
Initiates cross-training initiatives
Oversees Training systems, escalates and follows-up to ensure timely corrective action
Assists in Completing and Delivery of annual performance reviews
Assists in New Hire candidate interviews and On-Boarding
Helps to Manage Class ID’s and associated Testing
Varied Audits of Trainers and Classes and Attendees
Attendance at multiple Internal meetings where Training should be represented
Attendance of multiple Client meetings across ALL ATT programs
On-going interactions with Operations to identify gap analysis for Improved Performance
We accept MS Word, PDF and Rich Text Format. Maximum file size 2MB
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