Direct Sales Agent

Company description:

Digicel Group Limited

Job description:

Summary/Objectives

Selling Digicel + products and services to new customers and up-selling and cross-selling to existing customers in residential communities all across Jamaica

Main Duties and Responsibilities

• Make visits to households in assigned region to promote and sell products and services 
• Identify and execute strategic sales activities geared at increasing subscriber base within our multifaceted market segments 
• Maintain and account for stock of devices and cash collected during sales visits
• Accurately record prospect info and maintain listing
• Accurately record/receipt customer orders and application forms
• Achieve sales objectives while providing the highest level of customer satisfaction
• Provide relevant responses to customers concerns, service requests, products and service enquires based on actual facts related to the company’s products or services

Academic qualifications:

• Minimum 5 CXC/GCE O ‘levels (Including English Language and a Numeric Subject)
• Good computation skills
• Knowledge of the Internet and applications
• Good grasp of Microsoft suite
• Previous sales experience, with demonstrated success is an asset
• Previous experience in a customer service environment is an asset

Functional Skills:

• Excellent interpersonal skills
• Excellent time management skills and ability to multi-task
• Excellent communication skills (verbal/ written)
• Flexible and quick-thinking
• Previous sales experience, with demonstrated success
• Sound knowledge of the Internet 
• Must be customer oriented
• Ability to rapidly learn new tools and understand customers’ environments