The JESS Manager, Continuous Improvement plays a fundamental role in enabling efficient business and program execution – from new service transitions through the continual improvement of current processes.

OVERVIEW:

KPMG Jamaica has a delivery center named “KPMG Jamaica Extended Support Services (KJESS)” operating from Kingston, which is contracted to provide back-office support to its member firm.

JOB SUMMARY:

The KJESS Continuous Improvement (CI) is a specialist with a passion for not being satisfied with the status quo. Complacency is not something that you adhere to. You are naturally motivated to pursue positive change, and work with team members in facilitating recommended changes. Being organized and adept at weighing and managing priorities is key for a successful continuous improvement professional, since there can be competition for what is handled and when. Using keen analytical skills and synthesizing information comes into play when determining how current processes can be improved.

JOB RESPONSIBILITIES

Service Delivery

• Develop and lead the implementation of a ‘best-in-class’ continuous improvement strategy
• Develop and lead the company’s Continuous Improvement Program.
• Work with key business stakeholders, and cross functional ‘LEAN champions’ to build a continuous improvement environment to support an ongoing programme of change
• Design, develop and manage in-house training on CI tools and methodologies to help to develop a culture of continuous improvement within process areas.
• Offer periodic report on CI programs and activities to the Director of Continuous Improvement and management team.

Please click here to view the Job Description and APPLY on our job webpage.

Only applications submitted via the job's webpage will be considered.

Learn more about JESS here: K-JESS Homepage 

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