Senior Associate, Digital Products (Product Owner)

The Senior Associate, Digital Products (Product Owner) will help to communicate the product’s vision, objectives, success metrics, value proposition, key users, and user scenarios to the product execution team. Please submit applications via https://jobs.zs.com/all/jobs/11870?lang=en-us

ZS is a global professional services firm who recently acquired Medullan, a digital health consultancy with Caribbean offices in Kingston Jamaica and in D'Abadie, Trinidad. Together we are a strengthened digital and connected health practice which provides consulting, technology, and analytical services to life sciences clients globally. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are always celebrated. We are proud to call some of the world’s largest healthcare organizations clients and partners alike. The projects, collaboration and learning opportunities from these relationships as well as the broad global impact your work will have in changing lives of patients, caregivers, teammates and even your own is part of daily life as a ZSer.  Likewise, our commitments to cross-training, internal mobility and ongoing professional development are foundations of our academic culture and employment experience.

 Position Overview

ZS’s Digital Products Team: The work we do begins with defining and designing products and services that engage people across the entire healthcare ecosystem. Integral to that end is the Digital Health Products team. The Digital Health Products Team works closely with client leaders and product owners to uncover a product or service that solves user needs (is desirable), works within the healthcare ecosystem (is feasible), and customers want (is viable). We work alongside User Experience, Technology, and Regulatory professionals to translate the product vision into a working solution. Digital Health Products is a great career path for technology-oriented Business Analysts, Digital Analysts and Product Owners, and for those interested in improving healthcare through the use of technology.

Responsibilities

• Align with client business goals and help communicate the product’s vision, objectives, success metrics, value proposition, key users, and user scenarios to the product execution team
• Gather and analyze information needs, functional and non-functionals requirements, dependencies and impacts
• Work closely with Product Owner to understand & apply relevant methodologies and techniques for product roadmaps, feature prioritization and feedback capture
• Collaborate with cross-functional teams comprised of user experience, software development, regulatory, and other subject matter experts to define the "how" of a digital solution
• Work closely with the Product Owner to create and maintain roadmaps with clear Initiatives, Milestones and Epics
• Write user stories with clear acceptance criteria
• Maintain the product backlog of user stories and requirements
• Contribute to release notes, user guides, presentations and other product artifacts as needed
• Deliver product artifacts as agreed to by the team, this may include data flow diagrams, business logic matrixes, executable test examples, etc.
• Define test cases and test scenarios, conduct functional, ad-hoc and exploratory testing
• Understand and employ Agile, Kanban and Scrum methodologies as appropriate
• Negotiate and identify product roadmap priorities, tradeoffs, and timelines for project team

Desired Skills and Experience:

• Bachelor's Degree in Computer Science or Studies, Management Studies, Actuarial Science, or in a related field
• 3+ year(s) of work experience as Product Analyst, Business Analyst
• Experience in defining software product requirements, functional and non-functional
• Good knowledge of process/ UX flow and/or journey mapping is an asset
• Working knowledge of Scrum and Agile Software Development Methodology
• Experience working in a client facing, consulting environment
• High energy level, with strong facilitation, verbal/written communication skills
• Ability to prioritize effectively
• Understanding of design quality standards
• Excellent knowledge of user-centered design principles
• Proficiency in the use of analytic tools
• Experience in the Healthcare Industry a plus
• Experience of Software as a Medical Device a plus

ZS is a global consulting firm. Fluency in English is required. 

Candidates must possess work authorization for their intended country of employment.

ZS offers a competitive compensation package with salary and bonus incentives, medical, dental and life insurance programs. We are an Equal Opportunity Employer.