See below for details
KEY RESPONSIBILITIES:
• Strategize and reengineer policy and process design, documentation and implementation.
• Assist in development of recommendations and plans for projects and business process, customer service and product improvements based on research, analysis and consideration of stakeholder viewpoints.
• Lead and support projects and operational activity by requesting contributions from colleagues as appropriate; following up on results; following up on meeting action items as required.
• Manage project and performance reporting responsibilities to ensure deliverables and objectives are met while liaising with and following up with colleagues of all levels
• Act as a liaison between the business units, technology teams and support teams as required.
• Present (orally and in writing) complex proposals and detailed business cases
• Provide regular activity and progress reporting.
QUALIFICATIONS AND EXEPERIENCE:
• First degree in a business discipline such as Finance, Business Administration, or Banking
• At least three years’ experience in a Banking environment or financial institution.
• At least two years’ experience in a similar capacity as business analyst.