Credit Clerk - Recoveries

Undertakes the collection of past due customer payments and granting of credit in accordance with policies, procedures and guidelines to maximize the Company’s revenues and minimize its bad debt cost.

Duties and Responsibilities 

• Execute collection tactics, as instructed by supervisor, to facilitate debt repayment and meet department goals
• Approve/ decline credit applications, within prescribed limits, to facilitate customers’ requests and increase the Company’s credit business
• Perform any other related duty as prescribed by Manager/ Supervisor to deliver on business results

Qualifications and experience

• Five (5) CXC/GCE/CSEC passes

Knowledge, Skills and Abilities

• Understanding of debt collection transactions best practice and knowledge of retail industry standards
• Negotiating skills
• Excellent verbal and written communications
• Possess excellent interpersonal skills
• Computer literate