Sutherland is seeking a motivated and passionate person to join us as a Customer Service & Mobile Loyalty Associate.
Sutherland is seeking a motivated and passionate person to join us as a Customer Service & Mobile Loyalty Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Customer Service Associate in this role get to:
Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged and understanding a customer's challenge with the products and services and try to retain them as a customer.
Qualifications - External
Our most successful candidates will have: