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Tastee Limited

IT TECHNICAL SUPPORT OFFICER

Tastee Limited

  • St. James
  • Not disclosed
  • Permanent full-time
  • Updated 26/04/2022
  • Human Resources Manager
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He/she monitors and maintains the Company’s computer systems and networks; installs and configures computer systems, diagnoses hardware and software faults and solves technical and application problems, either on location or remotely.

Tastee Limited invites applications from experienced and suitably qualified individuals to join our high-energy, hands-on teams as IT SUPPORT OFFICER-MONTEGO BAY
 
JOB SUMMARY
Monitors and maintains the Company’s computer systems and networks; installs and configures computer systems, diagnoses hardware and software faults and solves technical and application problems, either on location or remotely.
DUTIES & RESPONSIBILITIES
• Install and configure computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Assist employees with network systems and resolve these issues.
• Troubleshoot system and network problems, diagnose and solve hardware or software faults.
• Provide support, including procedural documentation and relevant reports.
• Follow diagrams and written instructions to repair faults or set up a system.
• Support the roll out of new applications.
• Test and evaluate new technology.
COMPETENCIES
• Excellent organizational and coordinating skills.
• Excellent problem-solving and communication skills
• Resourceful team player who excels at building trusting relationships with vendors and colleagues
• High degree of self-direction and initiative
• Must be detail oriented with logical and analytical approach
• Good problem solving skills
• Flexibility to travel to varying locations to resolve IT issues
QUALIFICATIONS & EXPERIENCE
• Degree in Information Technology.
• Minimum three (3) years’ experience in a similar capacity.
• Professional Certification in CISCO & CITRIX.
• Technical knowledge of use of the following but not limited to: SAGE ACCPAC, Windows Office Suite, Windows Server Environment, Desktop & Server virtualization, POS (Uniwell), Microsoft SQL server and Citrix environment.

Ref: ITSOMB
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Tastee Limited

Tastee Limited

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