Desktop and Applications Support

Desktop and Applications Support

All applicants MUST perform the following eSkill assessment which includes recording video answers before submitting their CV (applications that do not have an accompanying assessment will be rejected). Please note this test has on average 40+ questions and typically takes between 30 – 45 minutes to complete but is not a timed assessment. A calculator may be required:

https://es.eskill.com/es/quiz/?testId=c5abc643484a7b19

Salary: TT$8,500

Industry: Power Generation

Employment Type: Contract

Working Hours: Monday to Friday ( 7:00am to 4:00pm)

Location: La Brea, Chaguanas, remote

Desktop and Applications Support JD

• Installing PCs, laptops, printers, telephone and peripherals
• Software/business application installation and troubleshooting
• Diagnosing and correcting desktop/laptop applications (productivity suite)
• Configuring laptops, desktops for standard applications
• Identifying and correcting end user hardware problems
• Assist with software and hardware purchases as needed
• Assist with managing issues with SLA providers
• Assist in document preparation and testing for software/hardware development and enhancement
• Assist with roll-out and support of operational ICT activities
• Maintain an up-to-date inventory of all TGU’s information technology related assets to make available to TGU ICT staff when required

Qualifications and experience:

• Demonstrated experience (minimum 3 years) in delivering ICT infrastructure and application support
• Knowledge of first level server/back-office support (O365, Active Directory, File/Server shares)
• Experience (minimum 2 years) in VMWare enterprise environment
• Microsoft MCSE or similar certification
• Have knowledge of Cisco Networking environment or pursuing certifications