The Customer Service Supervisor will be responsible for leading a team of up to 15 agents by ensuring that quality, productivity and compliance targets are met and exceeded.
CUSTOMER SERVICE SUPERVISOR NEEDED!
Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation,analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner
of choice for public transportation systems around the world.
Whether it’s digital payments, claims processing, benefits administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com
Our employees enjoy:
General Profile
Responsibilities:
Requirements:
Only shortlisted candidates will be contacted and interviewed.