Client Executive

The primary goal of the Client Executive will be to co-create, develop and lead the sale of medium complexity digital and enterprise IT offerings into assigned territory accounts.

CLIENT EXECUTIVE

About the Role

The primary goal of the Client Executive will be to co-create, develop and lead the sale of digital and enterprise medium complexity IT offerings into assigned territory accounts, by uncovering client business issues, aligning the offering to the expected business value, and building and maintaining effective client relationships from the operational through the C-Level.

Key Accountabilities

• Identify client business issues and develops related opportunities to successfully position Fujitsu complete Services and Solutions portfolio into assigned client accounts through a consultative approach. Use company processes and toolset to manage opportunity lifecycles to closure.
• Accountable for forecasting and management of the account P&L (orders, revenue & margin and costs).
• Achieve specified targets including; Orders, Revenue, Gross Margin and Customer Satisfaction.
• Create Account Plans according to company process and format. Provides management report outs, as required
• Actively and personally develop appropriate customer relationships that will support the overall Account Plans, especially at a senior level.
• Ensure clients business expectations are met and/or exceeded by Fujitsu through proactive account or pursuit management
• Assist in coordination of Fujitsu resources to deliver contractual obligations and increasing levels of customer satisfaction. Manages contractual opportunities and risks. Identifies and escalates performance or cost issues within the organization until resolved
• Help to position Fujitsu in the market as a leader in digital business transformation by seeking out public speaking opportunities and participating in industry groups
• Responsible for personal development plans and readily participates in education and training opportunities

Key Academic Qualifications

• Bachelor’s Degree or equivalent

Key Skills and Experience

• Minimum 3 years technology sales and account management experience
• Demonstrated ability to build and manage executive level relationships
• Varied Vertical Industry experience would be considered an asset
• Large account management background
• Key industry contacts with technology platform providers is a plus

Key Attributes

• Proven and verifiable history of increasing revenue to meet company goals
• Strategic and major account planning and development
• Strong business acumen and critical thinking
• Strong contract negotiation skills
• Strong subject matter expertise in one or more product/ offering areas and strong commercial management and discipline
• Strong interpersonal, communication (verbal and written) and presentation skills
• Ability to effectively communicate and interface with all clients levels, from operational through C-level, as well as peers and executive level management in Fujitsu

If you want to work alongside people with different ideas, in an inclusive business, that will welcome you and support you, come and co-create the future at Fujitsu. Send us your resume