DIRECTOR OF SECURITY

POSITION: DIRECTOR OF SECURITY

VACANCY POSTING

REPORTS TO: General Manager

LOCATION: Canouan, St. Vincent & the Grenadines

JOB TYPE: 1-year contract (renewable)

POSITION OVERVIEW & SCOPE: The Director of Security will be responsible for the day to day management and delivery of security and related support in relation to the operation of the Company.

RESPONSIBILITIES:

GENERAL

• Day to day co-ordination and management of security operations to ensure safeguarding and security of guests, employees, visitors and company and guest property.
• Identification and management of security risks.
• Implementation and enforcement of policies and procedures including those related to incidents, accidents and emergencies
• Initiate and manage Security projects, consulting the General Manager on Security strategy
• Liaise with local law enforcement and other authorities as required, maintaining good relations.
• Assist with procurement for the department
• Other reasonable requests of management

MANAGEMENT OF SECURITY TEAM

• Plan and supervise the daily operations of the security team.
• Monitor the duty roster and ensure optimum daily manning levels are met.
• Train and brief all security officers to ensure they are developed professionally, ongoing awareness of policies, etc.
• Develop and update the Job Descriptions for the security team
• Assist with recruitment and performance appraisal of direct reports

SECURITY OPERATIONS & KEY DELIVERABLES

• Ensure completion of all daily checks, monitor and report same.
• Identify and promptly report and escalate all security and related risks to relevant parties.
• Assume responsibility for the CC TV room, ensuring that all equipment is working.
• Ensure that all Lost & Found items are registered, stored and handled in accordance with the policy.
• Maintain inventory control of hotel Safety and Security equipment
• Ensure security equipment in good working order.

POLICIES & PROCEDURES

• Ensure that all company policies and procedures are adhered to e.g. gate passes, COVID checks, etc.
• Assist with creation and training of new standards, policies, etc.

RISK, HEALTH & SAFETY MANAGEMENT

• Develop fire, emergency & evacuation guidelines, train team members on the guidelines and take ownership for regular fire drills.
• Ensure Fire Safety, Emergency and Evacuation handbooks and manuals are up to date and available to the team
• Work with the Human Resources Manager to deliver Safety and Security information to new employees during induction and updates as required
• Identify and correct any potential danger on property
• Work with the Human Resources Manager to investigate incidents involving Team Members.

INCIDENTS & ACCIDENTS

• Ensure the security team log and handle all incidents, guest complaints or queries confidently and professionally.
• Complete or participate in incident reporting and ensure team follow due process and the procedures when carrying out investigations
• Ensure self and team keep all incident reports confidential

REPORTS

• Provide accurate daily security reports to the General Manager.
• Provide accurate weekly security reports to the General Manager

REQUIREMENTS:

• Excellent management and supervisory skills
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Strong attention to detail
• The ability to write effective reports
• Proficient with Microsoft Office Suite or other related software

QUALIFICATIONS:

• Bachelor’s degree in relevant field
• Five to Ten years of safety/security experience in a management capacity
• Advanced training or certification in safety and security preferred
• Extensive knowledge of security operations, safety and fire prevention.

PERSONALITY PROFILE:

• Professional
• Discreet
• Full of integrity
• Personally warm, open and collegial

COMPENSATION AND BENEFITS PACKAGE:

• Competitive salary and benefits will be offered based on qualifications and experience