Caribbean HR Solutions is the Caribbean's premier HR Outsourcing company specializing in Executive Search, Recruiting, HRO and Payroll services. On BEHALF of OUR CLIENT, GOODBAY TECHNOLOGIES, we solicit candidates to apply for the following role:
Email and Chat Agents (Sports Gaming Support-Golf)
Goodbay is looking for a dynamic Customer Service Consultants to handle VIP & MVP customers. We are a group of energetic and driven individuals. You will be a critical part of our mission to deliver timely, accurate, and professional customer service to all our customers. This position requires you to be an action-oriented, critical thinkers and provide solutions to our customers while on the phone, email, chat and social media.
Who are we looking for?
You love playing games, having in-depth knowledge of video games, and checking regular updates about the mobile gaming domain. You are knowledgeable about popular sports such as Golf and Basketball. You like to solve problems and use your critical thinking skills to assist customers. You like to help players resolve their issues and continue enjoying the game that they love.
This is a Work From Home position; all applicants must show proof that they have a secure, internet-enabled, environment, and can pass all required security checks.
As a customer service consultant (Email and Chat Agents), your duties will include but not be limited to: Handling customer support for VIP/MVP customers (via email, live chat, phone, social media) by doing things like:
Key Accountabilities
Requirements
Though we appreciate all candidates, only shortlisted candidates will be contacted.