Billing and Customer Service Agent- Montego Bay
COVID-19 has brought almost all industries to a halt, but as we prepare to rebound after this pandemic, we invite interested candidates to apply for a position with the world’s largest BPO Company.
We are hiring billing and customer care agents at our Montego Bay location for one of the largest video, high-speed internet and phone providers to residential customers in the US. Agents on this program handle calls resolving a variety of issues including billing issues, service upgrades and customer care. Key elements in being successful are making sure you have EXCEPTIONAL customer service and active listening skills and fully understand the guidelines and benefits that will be trained to you by our excellent training team. If you love working with people and are outgoing and friendly this could be a great career path for you!
This program operates from 7:00 A.M. to 11:00 P.M. 7 days a week, this is a full-time 40 hour a week position and agents work a variety of shifts.
We offer a great hourly rate plus the opportunity to earn up to $500 USD monthly in commission.
Successful agents on this program have excellent communication skills, basic computer skills and the ability to type at least 17 WPM.
All Teleperformance employees enjoy the following plus more:
This position is available at our Montego Bay Location, 1 Mangrove Way, Freeport. St James