HR & Administration Manager

HR & Administration Manager

A financial institution located in Kingston is seeking a highly competent and experienced Manager – Human Resource & Administration to provide strategic leadership and oversight of its Human Resource and Administrative functions.

About the Role

The successful candidate will lead the full spectrum of HR management, including recruitment and selection, performance management, training and development, welfare and benefits administration, and employee relations. The role also carries responsibility for office administration, security, ancillary services, procurement oversight, payroll coordination, and supervision of administrative and ICT support staff.

Key Responsibilities

• Lead the development and implementation of HR strategies, policies, and operational plans.

• Oversee the administration of the performance management system and generate analytical HR reports.

• Manage recruitment, onboarding, employee separation, and provide guidance to managers on HR matters.

• Coordinate staff training and development initiatives aligned with organizational goals.

• Administer employee welfare and benefits programmes, including health, pension, and group life.

• Ensure compliance with statutory regulations and internal policies.

• Provide oversight of procurement activities and administrative services, including security and facilities.

• Supervise the Office Administrator, ICT Administrator, and HR Assistant.

• Maintain accurate personnel records and HR databases.

• Lead the review and maintenance of the HR manual and ensure timely submission of HR reports.

Qualifications & Experience

• MBA or MSc in Human Resource Management or a related field with at least five (5) years’ managerial experience, including three (3) years in a similar role; OR

• BSc in HRM or equivalent professional qualification with at least seven (7) years’ HR generalist experience, with a minimum of three (3) years at the managerial level.

• Strong knowledge of HR principles, Jamaican labour laws, and best practices.

• Proficiency in Microsoft Office Suite, with above-average skills in Excel.

• Demonstrated ability to lead teams, manage confidential information, and influence HR strategy.

Key Competencies

• Strong leadership and people management skills

• Excellent communication and interpersonal abilities

• Analytical and problem-solving capability

• High level of integrity, confidentiality, and professionalism

• Strong organizational and multitasking skills