BUSINESS DEVELOPMENT MANAGER

The Business Development Manager will not only manage a sales team to achieve monthly target through strategizing and partnering with entities but will also research new market trends.

Business Development Manager

Key Responsibilities

• The Business Development Manager will be fully responsible for the performance of the sales team
• Monitor and manage a team schedule – ensure all appointments are executed properly and to Blinds Designs standards – ensuring the customer has been properly advised as well as satisfied with the level of customer service they receive
• Liaise with sales team and customer to ensure orders are accurate
  • Provide feedback to the sales team regarding their performance and provide techniques for improvement, including training and coaching when needed
  • Develop, implement and execute strategic plans to achieve sales targets and expand the customer base
  • Identify and pursue new business opportunities in target markets
  • Conduct market research, analyze trends, and identify customer needs to support business growth
  • The Business Development Manager is required to stay updated on industry trends to ensure our product offerings remain competitive
  • Generate leads through cold calling prospective customers or networking at trade shows, open houses etc.
  • Develop and maintain relationships with key customer accounts for example, government ministries, corporations, contractors/ developers, decorators, realtors and repeat customers
  • Create new strategies and procedures to increase efficiency when needed
  • Promptly respond to client calls, e-mails, and live chats in accordance with our policies and procedures
  • Handle all customer concerns or complaints in a timely manner
  • Provide customers with product and general information
    • The Business Development Manager will be required to learn the technicalities and functions of each product, including but not limited to materials and accurate measurements
    • Able to work a flexible schedule including weekends based on business needs
    • Any other duties which may arise