Administrative Officer - Cayman Islands

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Life of the Cayman Islands Limited is seeking a suitable candidate to join Revenue team in the capacity of:

Administrative Officer 
Cayman Islands (Grade 3)

Provide efficient administrative and secretarial assistance to the Country Head of Sagicor Life Cayman, to enhance the effective operation of the Cayman Operations and the achievement of the goals and objectives.

Location: George Town

As an Administrative Officer, you will:

• Provide secretarial and administrative support to the Country Head, Sagicor Life Cayman.
• Set appointments, schedule and organize meetings and otherwise manage the Country Head’s calendar.
• Coordinate local/overseas travel arrangements.
• Prepare response to requests to the Country Head from our regulators (e.g. CIMA).
• Log all complaints to the complaints portal and ensuring that all follow-up activities are complete.
• Co-ordinate the activities for monthly management meetings.
• Attend and prepare minutes and agendas for meetings.
• Monitor and follow-up to ensure team members/agents complete required training by stated deadlines.
• Ensure that staff comply and adhere to company regulations, procedures and practices by completing all documents required on an ongoing basis, especially company documents.
• Maintain accurate filing of documents, correspondence and invoices for the company.
• Receive, file and forward invoices to the accounts department for processing.
• Provide assistance with data privacy functions.
• Process and post all online transactions received by online banking to the operating system (CAPSIL).
• Assist with monitoring action items from audit/inspection reports.
• Perform any other job-related duties assigned from time to time.

What do you need?

• Diploma in Secretarial Studies or an equivalent qualification from a recognized tertiary institution.
• Three (3) years’ working experience as a senior secretary or a similar administrative position.
• Sound knowledge of computer software packages such as word processing and spreadsheet applications.
• Basic knowledge of Life Insurance Operations.
• Good attitude to customer service and teamwork.
• Ability to communicate effectively both orally and in writing.
• Good time management, organizational and problem-solving skills along with a high level of initiative and flexibility.
• Knowledge of regulatory rules and SOG.
• Knowledge of internal and external audit procedures for compliance with the various laws and regulations
• Sound knowledge of the operations within the Company and the ability to maintain confidentiality.
• Good analytical and team skills.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than December 5, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.