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- Not disclosed
- Updated 13/06/2024
- Hanover / St. James / Westmoreland
job with a minimum of 6 months of call center experience Strong verbal communication Customer ... and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients ...
- Not disclosed
- Updated 13/06/2024
- Hanover / St. James / Westmoreland
or its equivalent Entry-level job with a minimum of 6 months of call center experience Strong verbal ... ’ customer care services and call centers have been embraced by top companies worldwide. The company's ...
- Not disclosed
- Updated 13/06/2024
- Hanover / St. James / Westmoreland
Certificate/3 CXCs Entry-level job with a minimum of 6 months of customer service experience BPO/Call ... Solutions, LLC Continuum Global Solutions’ customer care services and call centers ...
- Not disclosed
- Updated 13/06/2024
- Kingston and St. Andrew
internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...
- Not disclosed
- Updated 13/06/2024
- St. Catherine
acceptable call lengths, while remaining friendly, informative and helpful • Maintains productivity ... Overview Our Claims Agents deliver relevant information and resolution to our client’s customers ...
- Not disclosed
- Updated 13/06/2024
- Kingston and St. Andrew / St. Catherine
. You must be customer focused and be able to prospect, cold-call, present and close new business. Core ... STARTEK INC., an international provider of customer engagement solutions, is looking for dynamic ...
- Not disclosed
- Updated 26/03/2024
- Kingston and St. Andrew
information, order status, technical issues, and general assistance. First Call Resolution: Analyze ... for call handling, customer service, and issue resolution. Strive to maintain high-quality service ...
- See description
- Updated 12/06/2024
- Kingston and St. Andrew
we support. Every call, click and swipe, supports the delivery of exceptional client service ... . Experience in a customer facing role. Experience in a call centre environment would be an asset ...
- Not disclosed
- Updated 09/06/2024
- Kingston and St. Andrew / St. Catherine / St. James
to predict future workloads, such as call volumes, chat requests, or other tasks. This helps determine ... -time data, such as call volumes and agent adherence to schedules. Make immediate adjustments ...
to locate calls and listen to call recordings. • Attend trainings, meetings or calibrations ... and quality related projects (as needed). • Satisfy high-level call evaluations/audits ...
- Not disclosed
- Updated 09/05/2024
- Clarendon / Kingston and St. Andrew / St. Catherine
and trends on a daily basis. • Utilize company software to locate calls and listen to call ... (as needed). • Satisfy high-level call evaluations/audits in a timely fashion ...
manner Ensure the average call monitoring score meets or exceeds quality standards Ensure proficiency ... call structure Special projects as required Perform special assignments and other duties as required ...
- See description
- Updated 21/05/2024
- Kingston and St. Andrew
The opportunity: Full-time positions An exciting, fast paced call center environment centrally located in Kingston Competitive base hourly wage Long term opportunities for advancement and promotion ...
As a Customer Service Representative, You Have: High school diploma (or equivalent) Call center ... About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years ...
- 0 - 10000
- Updated 11/06/2024
- Bridgetown / Kingston and St. Andrew / Georgetown
using communication tools. Duties and Responsibilities: Process inbound and outbound call traffic ... ENGLISH-SPEAKING CUSTOMER SERVICE AGENT - WORK FROM HOME, FULL-TIME ONLY Calls Experts is a global ...
- Not disclosed
- Updated 05/06/2024
- Hanover / St. James / Westmoreland
year call center experience in sales, collections and/or retention. Strong Soft Skills required ... We are growing, come join our Servant Leadership Team! We are a company that cares ...
- Not disclosed
- Updated 13/06/2024
- Hanover / St. James / Westmoreland
or its equivalent Entry-level job with a minimum of 6 months of call center experience Strong verbal ... ’ customer care services and call centers have been embraced by top companies worldwide. The company's ...
call monitoring score meets or exceeds quality standards Ensure proficiency in all product lines ... staff Establish and maintain control of inbound calls using a well-organized call structure Special ...
manner Ensure the average call monitoring score meets or exceeds quality standards Ensure proficiency ... call structure Special projects as required Perform special assignments and other duties as required ...
- Not disclosed
- Updated 31/05/2024
- St. James / Trelawny / Westmoreland
situations and attaining first call/ contact resolution thereby increasing customer satisfaction ... Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ...
- Not disclosed
- Updated 14/06/2024
- St. James / Trelawny / Westmoreland
and examining each as a specific case. Performs routine call center activities concerning business ... Apply now to our healthcare department with a starting rate of 500 JMD per hour plus an incentive ...
- Not disclosed
- Updated 13/06/2024
- St. Catherine
of 25wpm or more Customer Service experience in a call center or similar business environment ... Duties and Responsibilities: Respond to customer inquiries (via telephone, email, social media ...
- Not disclosed
- Updated 05/06/2024
- Hanover / St. James / Westmoreland
each as a specific case. Performs routine call center activities concerning business products and services. Uses ... HEALTHCARE ASSOCIATES NEEDED IN MONTEGO BAY! EARN OVER 500 JMD PER HOUR APPLY TODAY Job Track ...
and experience providing equivalent knowledge. Call center Management experience is required ... Job Scope This position is responsible for the overall leadership of the assigned production floor ...
- Not disclosed
- Updated 24/05/2024
- St. James / Trelawny / Westmoreland
needs by referring to case notes and examining each as a specific case. Performs routine call center ... Join our elite healthcare department with a competitive rate starting at 500 plus an incentive ...