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We are looking for an incumbent who has customer service experience, willing to learn, has excellent communication, interpersonal and mathematical skills and must be able to work a flexible schedule.
Responsibilities
Providing excellent customer service by greeting customers, providing recommendations, and helping them get the items they are looking for.
Handling cash and non- cash transactions.
Answering the phone and communicating effectively with customers.
Maintain accurate cash drawers and account for all transactions.
Contribute to a positive team environment by working collaboratively with colleagues and supporting your fellow team members.
Assist in maintaining a clean and organized store, including restocking shelves, ensuring adequate inventory levels, and following established merchandising standards.
Resolve any customer complaints in a timely and professional manner.
Stay up-to-date with product information and promotions.
Other duties assigned by a superior.
Requirements
High school diploma or equivalent
Relevant customer service experience, including handling both a manual and a Digital POS System.
Strong communication and interpersonal skills
Ability to work efficiently in a fast-paced environment
Passion for providing excellent customer service
Basic math skills, including the ability to make change
Ability to handle and manipulate cash and other forms of payment with accuracy.
Willingness to work a flexible schedule, including evenings and weekends.
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