The NOC Analyst will be responsible ensuring that customers’ experience is seamless, efficient and professional; ensuring that there is the maximum service availability and performance
Job title | rNOC Analyst Tier 1 |
Location | Trinidad |
Division | C&W Networks |
Purpose of the Role
The NOC Analyst will be responsible ensuring that customers’ experience is seamless, efficient and professional; ensuring that there is the maximum service availability and performance; provisioning customer network services on core equipment and providing support services for Engineering and other technical teams. The incumbent will be required to frequently interact with customers, technical support, service provisioning, and sales teams and must be clear and concise in all aspects and levels of communications.
Primary Accountabilities
Qualifications/Requirements
Experience
Qualifications
Technical Skills
Key Behaviors