IBEX Global- Jamaica is seeking a focused, analytical and results-oriented Workforce Planner to specialize in Forecasting and Resource Planning in a call center environment.
IBEX Global- Jamaica is seeking a focused, analytical and results-oriented Workforce Planner to join our elite team
RESPONSIBILITIES:
‘The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he supports to achieve all client metrics while balancing it with internal productivity goals.’
Historical File:
Trending:
Forecasting:
Knowledge
Skills
Abilities