Operational Supervisor with experience in Warehousing
Ensure all trucks are dispatched on a daily basis in a timely manner.
Ensures that efficient customer service is provided to internal and external customers by monitoring and coordinating the workflow of the warehouse staff to ensure tasks are completed accurately within the designated timeframe.
Ensures that documentation for inventory control is maintained in a proper manner. All documents for day-to-day activities must be kept as per establish procedures
Ensures that all orders are sent out in a timely manner.
Conduct daily audits on trucks.
Ensure Shortage process is followed through with employees.
Prepares vacation and shift schedules. A vacation schedule must be done in the last month of each calendar year. A shift schedule must be drawn up on the last working day of each week.
Communicates H.S.E. standards to staff to ensure compliance.
Conducts quarterly appraisals on staff performance
Conducts interviews
Conducts spirit-base management meetings at the beginning of each shift.
Liaise with SMJ Salesmen and Warehouse staff to ensure loads go out in the most efficient way.
Delegates responsibilities and tasks to subordinates, establishes and communicates priorities and performance standards in compliance with set standards and procedures.