Warehouse Coordinator-GUYANA

JOB DESCRIPTION – COMPLAINTS SUPERVISOR/WAREHOUSE COORDINATOR

THE AMERICAN STORES LIMITED

Head Office

2-6 Duncan Street

Port of Spain

JOB DESCRIPTION – COMPLAINTS SUPERVISOR/WAREHOUSE COORDINATOR

1. Completes Warehouse operational requirements by scheduling and assigning employees and outlining duties; following up on work results

2. Ensures availability of merchandise and monitoring stock levels by ordering goods through stock requisition and maintaining inventories

3. Periodically spot check and verify stock; receive and verify goods received from suppliers when necessary

4. Verify all items before they are loaded on delivery van to ensure that documents corresponds with amount and description

5. Submit weekly written reports to the General Manager regarding all issues relating to the operations at the Warehouse

6. Maintains operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures

7. Liaises with Branch Manager, Supplier and Customer Care/Complaints Officer to ascertain problem and document and provide feedback to the relevant parties.

8. Refer unresolved service/complaints to relevant suppliers

9. Evaluate complaints/variances on goods received and report to Warehouse Manager.

INVENTORY

1. Supervise warehousing of goods received and update inventory system.

2. Supervise, evaluate and train staff in proper warehouse procedures.

3. Supervise the receipts of all goods received and dispatched, ensuring all associated documents are attached.

4. Process receipt and delivery discrepancy and damaged goods.

5. Supervise and ensure all deliveries are accurate.

6. Ensure the cleanliness of the Warehouse.

7. Ensure and ,maintain safety procedures and techniques.

8. Oversee Loan Unit Department.