| Voice Outsourcing Ltd (Trinidad & Tobago) | |||
| 8 Saddle Road, Maraval, Trinidad | |||
Tel: |
868-628-8182 | www: |
www.vol.co.tt |
Fax: |
868-622-2197 | ||
Voice Outsourcing Ltd (Trinidad & Tobago)is a regional company of the OLTP Voice Systems Group (OLTP)(Caracas). The group also includes Voice Outsourcing Services(Dominican Republic). The OLTP group is a leader in the provision of Multimedia Contact Center technology and convergent billing solutions to the Latin-American and Caribbean market. The OLTP has more than 100 clients, including several leading telcos, in over 10 countries. Across South America, Central America and the Caribbean, the OLTP group provides 24*7 support to hundreds of communication systems. VOL operates throughout the English Speaking Caribbean and services clients in Trinidad, Jamaica, Haiti, Belize and Barbados. Since all three companies share the same suppliers they benefit from the same sales and engineering support and each company has the ability to apply the combined skills and expertise of the group to deliver large regional banking and telecommunications projects. Product lines include Interactive voice response, Automated Call Distribution, Voice Mail, Unified Messaging, Contact Center, Outbound Predictive Dialing, Voice and Screen Recording, E-Services. OLTP also provides the leading video recording and real time video analysis solution used at international airports and by security agencies worldwide. Brands marketed include lines include Interactive Intelligence, Intervoice, Audiocodes, Polycom, Nice, Verint and Pulse. With the acquisition of major brands to our portfolio in 2008 we expect continued growth of our client base and this will result in staff growth. We estimate growth at the rate of one additional engineer per year for the next three years and two sales executives by 2009. |
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