Corporate Profile

130 years ago, began with a vision, Victoria Mutual began with the vision of transforming savers into homeowners. Over the years, the organisation has developed a network of loyal customers and business partners who remain confident that Victoria Mutual operates at the highest level of integrity and commitment.

Building on its enviable tradition, the organisation has undertaken a transformation process with the goal of becoming a more adaptable, nimble and diversified financial institution that can operate successfully in a liberalized and globalized environment. This will involve taking advantage of new innovations, creating an empowered and motivated workforce and adopting a customer-centric approach to business. New vision and mission statements and core values have also been developed to guide the members of staff of the Victoria Mutual Group (VM Group) in achieving these objectives. The VM Group also includes, Victoria Mutual (Property Services) Ltd., Victoria Mutual Wealth Management Ltd., Victoria Mutual Insurance Company Ltd., and VM Money Transfer Services Ltd.

Vision

To be the leading provider of financial services.

Mission

To provide exceptional financial services locally, regionally and internationally to Caribbean nationals through enabling technology, a highly trained and motivated team, to ensure superior customer satisfaction and growth in stakeholder value.

Core Values

- Integrity
- Enthusiasm
- Teamwork
- Innovation
- Excellence
- Respect