Verification & Authorization Officers - Payment Processing

Responsible for accurately reviewing and authorizing work inputted by Payments Processing Agents in a timely manner, providing a final decision on transaction fulfilment.

OBJECTIVES

• Responsible for accurately reviewing and authorizing work inputted by Payments Processing Agents in a timely manner, providing a final decision on transaction fulfilment. 
• Responsible for internal and external risk mitigation and adherence to compliance guidelines, as well as industry regulations, in order to facilitate operational excellence.

KEY RESPONSIBILITIES

Responsible for the verification/authorization of all payments and SWIFT messages inputted by Processing Agents, received via various channels

Verify and approve settlement of cheques on deposit, and other payment instruments

Responsible for ensuring established benchmarks are maintained through individual and team efforts

Deliver high quality, timely, and error free service to clients and service partners by ensuring deadlines are met and all high value/risk items are verified

Demonstrate sound judgement, analytical thinking, and decision making capabilities

Ensure timely and accurate booking for all foreign transactions over the stipulated limited for all currencies

Ensure policy, process and procedures as outlined in KRC are strictly followed, especially compliance to Anti Money Laundering (AML) requirements.

Expected to process work volumes as measured through established service quality standards. ( e.g. Service Level Agreements)

Solid understanding of and ability to navigate through a variety of bank applications to complete incoming work.

Assist with initiatives to improve efficiency and processes

Responsible for personal development and cross training coordination/participation as identified through ongoing business/department needs

Seek opportunities to share information and knowledge with colleagues

Identify and escalate any contentious issues that may result in claims or losses

QUALIFICATIONS/EXPERIENCE

• Diploma in Management or related discipline or equivalent education/training in a related field
• Previous experience with Payments Processing an asset
• Thorough understanding of GFI products and services
• Knowledge of SWIFT required

CRITICAL SKILLS

• Very strong client first orientation
• Effectively interact with management, peers, and staff both internally and externally
• Able to multi-task and adjust to the demand/needs of our clients and service partners
• Able to work in a fast paced environment
• Attention to details with strong organizational skills
• Proficient working knowledge of Microsoft product suite and excellent keyboarding skills