Van Sales Supervisor

JOB DESCRIPTION

Objective

To provide overall supervision of Van Salesmen on and off the road in all our specified routes in an effort to increase sales, expand distribution and improve customer service.

Job Purpose

The Van Sales Supervisor is responsible for mapping out the country, routing vans and assigning customers accordingly. All routes should be monitored and changes made when necessary to ensure that customers are distributed evenly and Van Salesmen can provide frequent service. Vans should be routed so as to ensure that all customers are serviced within a fortnightly basis in most instances and weekly where deemed necessary.

Van Supervisor to ensure the execution of the entire assigned Van Reps and Loaders/Merchandisers or Sales Assistants’ job functions on a daily basis.

Key Areas of Responsibilities

1. Ensure that all outlets within the specified areas are serviced on a timely basis.
2. Monitor Sales targets to ensure that Salesmen achieve sales targets on a monthly basis.
3. Ensure frequent visits are given to customers on a case-by-case basis when necessary.
4. Ensure that the custodians of the freezers/fridges receive regular supplies from the Van salesmen.
5. Receive all customer complaints from Customer Services and Salesmen with respect to customers and visit them in order to resolve the various issues.
6. Seek out new business and drive sales at all times.
7. Negotiate Trade deals and Specials for Van sales.
8. Organise Daily Summary Sheets for Salesmen for Coordinator. Ensure that all sheets balance and find overages or shortages where necessary.
9. Liaise with Warehouse Manager to issue goods to Van Salesmen for goods required on short notice and also with respect to damages
10. Liaise with Accounts & Billing departments on issues with Vans
11. Coordinates the general maintenance of all Sales Vans
12. Liaise and monitor with Coordinator and Accounts in preparation for store check
13. Ensure customer route listings are always current
14. Ensure variety to customers is in keeping with company’s expectation, but not overstocked, by monitoring salesmen orders.

Other Responsibilities

1. Monitor bounced cheques and ensures that all monies with respect to these cheques are collected.
2. All problems with customers, orders, salesmen and warehouse should be reported to the Sales Manager
3. Spot check Vans to ensure that goods are kept in good condition and Vans are packed properly.
4. Supervise general activity in yard as well as in Sales room
5. Ensure Vans have all necessary stationary
6. Work with Team at least once a week
7. All Vans to have POP and racks
8. Assist Management in the creation of relevant channel reports, ie: contact information, address, geographic location and customer type.

Qualifications-

• Working knowledge of entire country
• Computer Literate
• 3 Years Van Sales experience
• Heavy “T License”
• 3 CXC O’levels