Team Leaders (6)
The Team Leader is responsible provide leadership and mentoring to Care Centre agents and ensure smooth running of shifts. The Team Leader will assist the Operations Manager to manage agent performance, monitor attendance and punctuality, ensure that correct log in times and breaks are adhered to. The incumbent is also expected to engage in service delivery to the client and the customers with day to day duties including:
Qualifications and Experience:
Special Condition
Closing date for Applications – September 4, 2015