DIRECTV Trinidad Ltd has an exciting opportunity for a suitable qualified person to join our Tele-Center Team in the position of Team Lead – Quality.
JOB SUMMARY: DIRECTV Trinidad Ltd has an exciting opportunity for a suitable qualified person to join our Tele-Center Team in the position of Team Lead – Quality. The position will be responsible for assisting in the processing of escalations from junior CSRs, handling off the phone activities, providing online support for customers communicating with us via email and providing administrative support as required.
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Experience/Requirements:
We’re Looking for Great People who: