Responsible for support of users and systems used to conduct the business of the organization throughout the region. Expected to maintain high customer service levels, troubleshoot, resolve, train and escalate issues reported by end users.
support specialist - regional
SUMMARY AND BASIC JOB FUNCTION:
Responsible for support of users and systems used to conduct the business of the organization throughout the region. Expected to maintain high customer service levels, troubleshoot, resolve, train and escalate issues reported by end users. Identification of efficiencies and process improvements are also key roles of this position.
PRINCIPAL ACTIVITIES, DUTIES AND RESPONSIBILITIES:
MINIMUM JOB REQUIREMENTS:
Essential:-
Desirable:-
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: