Support Engineer
Qualifications and Responsibilities:
• A bachelor’s degree in Computer Science/Engineering, Electrical Engineering or equivalent.
• Data enter and server Knowledge is a plus
• A minimum of 5 years experience in IPTV networks implementations and operations
• Deep understanding of IPTV Technologies and Network Environments
• Multicast, eBGP, iBGP, and MPLS routing protocols – Required
• Cisco network engineering (routing and switching) experience
• IPTV network with MPEG/IP/encoders, switches, routers, middleware server & IP set top boxes.
• Configure servers, STBs, network components for development and test groups.
• Knowledge of multi-vendor middleware and DRM systems
• Knowledge of multi-vendor IP streamers/encoders, VOD servers, Set-Top-Boxes.
• Troubleshooting IPTV issues from both networking and media perspectives:
• Ability to parse TCP/IP packet dumps from software such as WireShark to troubleshoot different IPTV network issues.
• Diagnose network connectivity issues.
• Exposure to streaming media technologies i.e. DVB, MPEG2, MPEG4, RTP, PVR/DVR, HD-TV, Graphics/OSD, Audio/Video, IPTV.
• Network Architecture Knowledge is a plus
Salary: TT $16,000 - $19,200
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