As an Administrator/Dispatcher you will join a highly energized and capable team to deliver and support enterprise software solutions in the business industry.
Employee Criteria Profile
Title: Software Support Dispatcher –
Overview
As an Administrator/Dispatcher you will join a highly energized and capable team to deliver and support enterprise software solutions in the business industry.
You will be responsible for maintaining excellent customer satisfaction by working with customer information technology, accounting, Payroll and Support staff.
In this role you will gather and understand customer needs, log and transfer information to our Help Desk system, Notify Manager and Software Engineers, Update system according to those needs, and act as an on-going point of contact for customer support. You will also interact with the internal developers to understand the software’s functionality and to communicate issues with the Manager/Engineers and update customers where necessary.
At the organization you will be working with business software in a dynamic and enjoyable atmosphere.
Essential Qualifications
Desired Qualifications
Salary Range:- 4.5 to 5k