This position will adopt a lead role in the development and execution of one-stop-shop facilitation services. The SLO will support and lead potential Investors from the pre-investment decision phase and delivers services ensuring the investment becomes operational.
Job Responsibilities
Oversee the development and execution of one-stop-shop facilitation services.
Develop and implement comprehensive process maps for the facilitation and aftercare functions.
Facilitate and guide Investors through each step of operationalizing their investment.
Perform liaison services by coordinating and attending meetings with the investor at the relevant local agencies.
Ensure follow up with agencies to expedite and obtain updates on applications made by Investor.
Consult on the relocation of foreign employees, hiring of personnel and relevant services (e.g. work permits, visas, real estate etc.)
Collaborate with relevant Account Managers on matters related to proactive Investor Management.
Support the Sourcing, Facilitation and Aftercare Departments with all aspects of Investor Facilitation including site visits, responding to RFI’s, providing detailed advice and information related to operational issues prior to the commencement of any investment.
Assist Aftercare Officers to help resolve business issues related to current MNC’s and domestic businesses that meet threshold for facilitation, in order to retain and grow current investments.
Demonstrate high levels of initiative, follow up and problem solving to mitigate challenges faced by MNC’s.
Assist in the preparation of reports, plans and divisional budgets.
Lead in the Coordination and planning of FAST Committee meetings and other related activities.
Ensure completion of the weekly Investors Issues log and the monthly Policy Advocacy Report
Comply fully with the Company’s policies and procedures, and adhere to the Company’s Core Values and Charter of Business Ethics by daily demonstration of associated behavior.
Perform any other duties as required by the job function
Education and Job Experience
Bachelor of Science degree in Business Management or related discipline.
A Master’s degree and/or MBA will be an asset.
Minimum of Five (5) years of professional experience in a customer oriented field.
Experience in the start-up or expansion process of Companies will be an asset.
Must have experience in project management.
Private sector experience is required.
Knowledge, Skills and Abilities
Ability to work in and adapt to different areas within the company
Ability to maintain a flexible work schedule and to work well under pressure
Ability to Multi-task and manage time effectively
Good negotiation skills
Self-motivated
Must have excellent Interpersonal Skills
Must have excellent written, verbal communication and presentation skills
Committed to working as a team
Unsuitable applicatiions will not be acknowledge.