Senior Human Resource and Administrative Officer SVG
Columbus Communications Trinidad Limited
- St. Vincent and the Grenadines
- Not disclosed
- Not disclosed
- Updated 29/07/2014
- HR Recruitment
The senior human resources and administrative officer- St. Vincent and the Grenadines reports directly to the country manager and is responsible for providing professional HR support.
SENIOR HUMAN RESOURCES AND ADMINISTRATIVE OFFICER (SVG)
COMPANY OVERVIEW:
Columbus Communications St. Vincent and the Grenadines Limited is part of Columbus International Inc., a privately held diversified telecommunications company based in Barbados. Considered to be one of the fastest growing entities in the region, Columbus International operates in 42 countries throughout the greater Caribbean, Central American and Andean region and employs over 2,500 employees and serves over 600,000 customers regionally. The Company is viewed as a game changer with a dynamic and diverse suite of residential and commercial products and service. The Company has set an ambitious mandate for itself for 2014 and beyond: to become the best customer service organization and employer of choice in the region. The Company operates in a high–energy‚ dynamic environment and values people who are passionate about their work, our customers and the communities we serve.
JOB SUMMARY:
The senior human resources and administrative officer- St. Vincent and the Grenadines reports directly to the country manager and is responsible for providing professional HR support to line managers by taking an active role in the implementation of human resource guidelines and practices as established at the corporate level in an ethical, consistent and fair manner. The senior human resources and administrative officer is responsible for leading all the local HR activities with regard to recruitment and selection, employee relations, training and development, compensation and benefits, performance management, health and safety and general administration.
JOB DUTIES AND RESPONSIBILITIES:
Recruitment & Selection
- Partnering with managers to determine resource priorities and competencies; leading the interview process and providing expert HR advice on the best process for filling vacancies, candidate selection and adequate remuneration
- Creating networks locally and regionally for new talent through industry contacts, agencies, government bodies, professional associations and training institutions
- Recommend programmes for developing future talent in the business such as Internship programmes and university recruiting initiatives
- Design and implement adequate induction programs to ensure that new employees are aware of Company policies, procedures and practices in co-ordination with the relevant departments
- Maintenance of monthly headcount statistics and organizational charts for the respective divisions and departments throughout the Company
- Create and maintain employee personnel files
- Initiate and follow up on “Probation Progress Reports” with the relevant line managers
- Ensure that position descriptions are up to date at all times
JOB DUTIES AND RESPONSIBILITIES continued:
Training & Development
- Facilitate staff development through the implementation of the organisational development and training programs
- Recommend and enrol employees in co-ordination with Divisional/Department Heads in the set training programs
- Implement organisational training and development
- Assess and recommend local training programs, which could be of importance to further enhance local staff skills
- Creating and implementing training initiatives for learning and growth opportunities to address competency gaps
- Establishing and maintaining appropriate systems for measuring necessary aspects of staff training and development
Employee Relations
- Remain active and visible within the organization to continually measure the climate and the culture of the organization in the implementation of responsibilities- advising management of any changes in trends and attitudes of employees, which may be disadvantageous to the Company
- Ensure that there exists a healthy industrial relations climate throughout the Company, whereby all Industrial Relations Laws and Policies are adhered to at all times
- Monitor trends in industrial relations practices and advise local management
- Ensuring that the industrial relations policies of the Company are implemented at all levels
- Co-ordinate all social activities, such as end of the year parties, meetings, company sports club, etc
Compensation & Benefits
- To maintain a competitive compensation and benefits program which enables the organisation to attract and retain talent
- Ensure external equity by participating in salary surveys and set remuneration systems
- Co-ordinate the setting of HR budgets as it relates to salaries, benefits, training etc. with the respective divisional and departmental managers
- Ensure that all employee benefits are applied in accordance with the set policies and guidelines
- Leading the implementation and administration of the Company’s Employee Assistance Programs (EAP) as it relates to the counselling of staff at all levels
JOB DUTIES AND RESPONSIBILITIES continued:
Performance Management
- Management of performance management tools for the purpose of building organizational and leadership strength.
- Lead and implement the Performance Appraisal Program in co-ordination with the respective Divisional/Departmental Heads and guide them through its different steps
- Follow up on the Performance Appraisal Program to ensure that it is done in a fair and consistent manner for all employees
- Develop and manage an Employee Recognition Programme
Health & Safety
- Partners with the relevant HSE stakeholders to ensure that the physical work environment is safe to work through the benchmarking of health and safety practices and the implementing of best practices throughout the Company.
MINIMUM JOB REQUIREMENTS:
Essential:
- Minimum of a Bachelor’s Degree in Management Studies, Human Resources or related field
- 3 – 5 years related experience in human resources
- Knowledge of Labour Laws
- Proficiency in Windows and MS Office (Word, Excel and especially PowerPoint
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Excellent interpersonal skills and influencing presentation skills
- Superior organizational skills, attention to detail, quality and customer service oriented
- Able to work independently to generate ideas and also collaboratively within teams to implement them
- Must have high degree of personal and professional ethics and an outwardly enthusiastic level of energy and be able to easily develop rapport with others
Unsuitable applicants would not be acknowledged
Columbus Communications Trinidad Limited
- #29 Victoria Square, Port of Spain, Trinidad & Tobago
- 1(868) 223-FLOW (3569)