Senior CSR - SkyWay Duty Free

This role will be focused on effectively leading the assigned shift through initiating and maximizing sales of product offerings whilst providing prompt, courteous and efficient customer service.

A.S. BRYDEN & SONS (TRINIDAD) LIMITED

We are seeking to recruit suitable candidates for the following position at The SkyWay Duty Free  store at the Piarco International Airport:

SENIOR CSR – SkyWay Duty Free

This role will be focused on effectively leading the assigned shift through initiating and maximizing sales of product offerings whilst providing prompt, courteous and efficient customer service.

Major Responsibilities & Accountabilities:  

• Maintain a working knowledge of all products, pricing and promotions
• Provide information to customers on the full range of product offerings and courteously assist with product selections and purchase decisions, making recommendations according to customers’ needs
• Receive payments for sales transactions and accurately provide customers with relevant receipt and change
• Ensure the till is closed, balanced at the end of shift and bank deposits are prepared
• Record all sales for preparation of monthly reports
• Conduct routine checks to monitor and maintain accurate stock levels on inventories,  advising the Store Supervisor or Store Manager of reorder quantities, and receipt and verification of items
• Assist with the design and set up of advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales
• Monitor and maintain in-store stock display cases, shelves, and aisles to ensure visibility of products

Knowledge & Experience:

• A minimum of five (5) CXC passes, including Mathematics and English
• A minimum of two (2) years’ experience in a retail sales environment
• Strong computer skills

Key Competencies:

• Excellent interpersonal skills with strong customer service orientation
• Strong verbal and written communication skills
• Good organisation and administrative skills
• Must be flexible, honest and reliable

Thank you for your interest but please note that only shortlisted candidates will be contacted.