Cancel
This job is expired
Working Condition: (e.g. dust, dirt, heat, abnormal hours, frequent travel, overtime, etc.
- Overtime
- Irregular Hours
Sales Professional
Digicel
- Kingston and St. Andrew
- Not disclosed
- Temporary full-time
- Updated 27/10/2014
- Audie Grant
After 13 years of operation, Digicel Group Limited has over 13 million customers across its 32 markets in the Caribbean, Central America and Asia Pacific. The company is renowned for delivering best value, best service and best network.
After 13 years of operation, Digicel Group Limited has over 13 million customers across its 32 markets in the Caribbean, Central America and Asia Pacific. The company is renowned for delivering best value, best service and best network.
Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies Cricket Team and is also the title sponsor of the Caribbean Premier League. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti, Papua New Guinea and Trinidad & Tobago which focus on educational, cultural and social development programmes.
Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Myanmar, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean.
Visit www.digicelgroup.com for more information.
We invite applications for a new Digicel Opportunity - Sales Professional
Primary objective of the job:
- Ensure that all sales targets are met through sales activities, from lead generation to close of sale. Ensure that there is customer satisfaction and
- Ensure that all sales targets are met through sales activities, from lead generation to close of sale. Ensure that there is customer satisfaction and
revenue generation in line with company vision and values.
Number of persons managed/supervised and their positions:
- None (0)
- None (0)
Main Duties and Responsibilities:
- Responsible for the sale of Cellular phones, 4G Products, Sims Cards, Air Time credit, and any other items recommended by and tailored exclusively
- Responsible for the sale of Cellular phones, 4G Products, Sims Cards, Air Time credit, and any other items recommended by and tailored exclusively
by Digicel for retail and corporate clients.
- To have full knowledge of all Digicel's products and Services
- Use of Digicel's approved systems e.g. Extranet, GUI, DSM etc.
- Demonstrates technical selling skills and product knowledge in all areas listed above.
- Demonstrate sales techniques in accordance with the standards set out by GMAT
- Execute duties to achieve a minimum of 95% for each Digicel Mystery Shopper as well as monthly audit conducted
- Develop annual sales plan in conjunction with Team Leader, which details activities to follow during the fiscal year, which will focus the Sales
- To have full knowledge of all Digicel's products and Services
- Use of Digicel's approved systems e.g. Extranet, GUI, DSM etc.
- Demonstrates technical selling skills and product knowledge in all areas listed above.
- Demonstrate sales techniques in accordance with the standards set out by GMAT
- Execute duties to achieve a minimum of 95% for each Digicel Mystery Shopper as well as monthly audit conducted
- Develop annual sales plan in conjunction with Team Leader, which details activities to follow during the fiscal year, which will focus the Sales
- Professional on meeting or exceeding sales quota.
- Demonstrates the ability to carry on a business conversation with business owners and decision makers.
- Maximizes all opportunities in the process of closing a sale resulting in the taking of market share from other competitors.
- Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers to their personal or business
- Demonstrates the ability to carry on a business conversation with business owners and decision makers.
- Maximizes all opportunities in the process of closing a sale resulting in the taking of market share from other competitors.
- Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers to their personal or business
issues.
- Assists in the implementation of company marketing plans as needed.
- Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
- To provide a good personal image of self and company to customers
- To provide daily/weekly/monthly reports as requested by Digicel
- Assists in the implementation of company marketing plans as needed.
- Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
- To provide a good personal image of self and company to customers
- To provide daily/weekly/monthly reports as requested by Digicel
Internal / External Cooperation
- Maintain contact with all customers in the market area to ensure high levels of Customer Satisfaction.
- Demonstrate ability to interact and cooperate with all company employees.
- Build trust, communicate effectively, drive execution, focus on the customer, collaborate with others, solve problems creatively and demonstrate high
- Maintain contact with all customers in the market area to ensure high levels of Customer Satisfaction.
- Demonstrate ability to interact and cooperate with all company employees.
- Build trust, communicate effectively, drive execution, focus on the customer, collaborate with others, solve problems creatively and demonstrate high
integrity.
- Maintain professional internal and external relationships that meet company core values.
- Proactively establish and maintain effective working team relationships with all support departments.
- Complies with the established rules of operation, procedures, and policies when using the company's computers, peripheral hardware, and software.
- Maintain professional internal and external relationships that meet company core values.
- Proactively establish and maintain effective working team relationships with all support departments.
- Complies with the established rules of operation, procedures, and policies when using the company's computers, peripheral hardware, and software.
- Individual passwords and any other confidential information regarding Digicel's records shall be kept confidential.
Academic qualifications and experience required for job:
- Minimum of five (5) CXC/CSEC subjects including English and a numerical subject (Mathematics/Accounts)
- Working knowledge of Microsoft Word, Excel and Power Point
- Minimum of five (5) CXC/CSEC subjects including English and a numerical subject (Mathematics/Accounts)
- Working knowledge of Microsoft Word, Excel and Power Point
Functional Skills:
- Good interpersonal skills
- Good communication skills
- Computer skills
- Self-motivation
- Diplomacy and reliability
- Enthusiastic and effective team member
- Investigative and problem solving skills
- Effective communication skills
- Is able to handle complaints, even when handling unpleasant customers
- Works accurately and with an eye for detail
- Conduct self in a disciplined and professional manner at all times.
- Good interpersonal skills
- Good communication skills
- Computer skills
- Self-motivation
- Diplomacy and reliability
- Enthusiastic and effective team member
- Investigative and problem solving skills
- Effective communication skills
- Is able to handle complaints, even when handling unpleasant customers
- Works accurately and with an eye for detail
- Conduct self in a disciplined and professional manner at all times.
Internal/External contacts:
- Customers
- Repair Centre's
- Corporate Clients
- Digicel Dealer Support
- All members of Management and staff
- Customers
- Repair Centre's
- Corporate Clients
- Digicel Dealer Support
- All members of Management and staff
Working Condition: (e.g. dust, dirt, heat, abnormal hours, frequent travel, overtime, etc.
- Overtime
- Irregular Hours
Key Performance Indicators:
- Timely submission of reports
- Meeting sales targets
- Proper management of all reconciliation processes
- Timely submission of reports
- Meeting sales targets
- Proper management of all reconciliation processes
In return, you will have the opportunity to work in a fast-paced, enterprising environment, where your skills will be valued and rewarded. Digicel recognizes our staff and management team are largely responsible for our success to date. Digicel's unique culture is driven by an entrepreneurial style encapsulated by our Chairman, board of directors and management, all seasoned telecom executives and industry experts with vast experience in building, expanding and marketing mobile services globally.
Ref: JAM - SP 22/09/14